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8.4

Spot Score

DropThought - Employee Engagement Software

DropThought Reviews in June 2026: User Ratings, Pros & Cons

Capture customer feedback and drive success!

4.4

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DropThought offers custom pricing plan

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DropThought Reviews & Ratings

4.4

Very Good

Based on 4 ratings & 70 reviews

Rating Distribution

Excellent

(49)

Very Good

(21)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

DropThought is a powerful tool for collecting and analyzing customer feedback across multiple channels. Its advanced analytics and user-friendly dashboard make it suitable for small to medium-sized businesses.Read more

DropThought pros and cons

  • Multi-channel feedback collection

  • Advanced text analytics

  • User-friendly dashboard

  • Supports various business sizes

  • Limited survey customization

  • May require training

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Showing 41-50 out of 70

SK

Senthil Kumar R

09/14/22

4 out of 5

"App is good with having lot more option."

What do you like best about dropthought? It's easy to create a survey & having more options. What do you dislike about dropthought? It is not so user-friendly. To find out options & feature it's hard. Its not so helpful for multiple admin kind of users What problems is dropthought solving and how is that benefiting you? Triggering the survey & report helps us to analyze the user feedback. Reports help us to do the easy data science analysis

SK

Senthil Kumar R

09/14/22

4 out of 5

"App is good with having lot more option."

What do you like best about dropthought? It's easy to create a survey & having more options. What do you dislike about dropthought? It is not so user-friendly. To find out options & feature it's hard. Its not so helpful for multiple admin kind of users What problems is dropthought solving and how is that benefiting you? Triggering the survey & report helps us to analyze the user feedback. Reports help us to do the easy data science analysis

RS

Rajni S

09/13/22

4 out of 5

"Fantastic approach to collect feedback"

What do you like best about dropthought? Not just a feedback form.It helps me to exactly look at me pre determined set of required questions without spending much time in organising the data. What do you dislike about dropthought? I feel the website only has a desktop view. Please provide an Andriod application. What problems is dropthought solving and how is that benefiting you? It helps me manage my investor base more efficiently. Allows me to fill the gap between good service.

SJ

Santhosh J

09/13/22

4 out of 5

"Fabulous Solution"

What do you like best about dropthought? I was able to significantly improve my solutions by taking feedback from my clients. And I was able to reach mass clients. What do you dislike about dropthought? I don't think anything is wrong. Your survey is perfectly well and fabulously designed with good user interface. What problems is dropthought solving and how is that benefiting you? Easy to find active clients by counting the number of responses and improve and provide customised solutions ...

Read more

RS

Rajni S

09/13/22

4 out of 5

"Fantastic approach to collect feedback"

What do you like best about dropthought? Not just a feedback form.It helps me to exactly look at me pre determined set of required questions without spending much time in organising the data. What do you dislike about dropthought? I feel the website only has a desktop view. Please provide an Andriod application. What problems is dropthought solving and how is that benefiting you? It helps me manage my investor base more efficiently. Allows me to fill the gap between good service.

SJ

Santhosh J

09/13/22

4 out of 5

"Fabulous Solution"

What do you like best about dropthought? I was able to significantly improve my solutions by taking feedback from my clients. And I was able to reach mass clients. What do you dislike about dropthought? I don't think anything is wrong. Your survey is perfectly well and fabulously designed with good user interface. What problems is dropthought solving and how is that benefiting you? Easy to find active clients by counting the number of responses and improve and provide customised solutions ...

Read more

GR

Geetha Rani S

09/13/22

4.5 out of 5

"My personal review"

What do you like best about dropthought? It helps to connect with customers & get constructive feedback & improve the service offered, which leads to higher satisfaction and improved experiences. I will surely refer to my friends and relatives. What do you dislike about dropthought? Nothing to dislike however the mobile version is appreciated. What problems is dropthought solving and how is that benefiting you? Reduces response time and helps me to improve my follow-up process. Helps to ...

Read more

DK

Deepak Kumar S

09/13/22

4.5 out of 5

"Supportor for Good Clientele"

What do you like best about dropthought? I recently got a chance to use the services of Dropthought, and it was very smooth and customer-centric. The interaction between the service provider and customer is great. What do you dislike about dropthought? The services are good but if there is an android app, it would be great if it is also available on the android app. What problems is dropthought solving and how is that benefiting you? The interaction between the service provider and the ...

Read more

SR

Suraj R

09/13/22

5 out of 5

"Enhances my productivity."

What do you like best about dropthought? The feedback mechanism is super useful. It helps to find those clients whom I've not been in touch with. Just by touching those clients I've increased my business by 15%. What do you dislike about dropthought? Nothing as of now but would suggest bringing an app version that would have amazing charts and pictorial representation of data. So, the app is more user friendly. What problems is dropthought solving and how is that benefiting you? I have got ...

Read more

RC

Ram Chandra K

09/13/22

5 out of 5

"Awesome experience recommend to my friends to go for it."

What do you like best about dropthought? It gives a completely different experience to know your client's feedback. How are you representing yourself and your company to the client? In general, we never know. What do our customers think about us? What do you dislike about dropthought? Nothing to dislike about this so far. I am totally happy with the survey they have provided. They have a unique way of conducting surveys. Maybe in the future, if I find any improvements will definitely ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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