DocuWare Reviews in July 2026: User Ratings, Pros & Cons

Storage System

What do you like best? I like that you have the ability to customize the labeling and sorting system of Docuware. What do you dislike? I also dislike that it is difficult to change the filing system. The tags must be very specific and that can make it difficult to search up documents and files that you have uploaded. What I also dislike is that multiple people cannot be logged in or using the system at the same time. Recommendations to others considering the product If you know what you ...

I was a user for 3 years

What do you like best? Ease of use. Storage by indexes and incorporates workflow. Compatible with other softwares. What do you dislike? Only sell through dealer channel. Support is only through the dealer. What problems are you solving with the product? What benefits have you realized? Contract submission. Invoice processing. Storage/Retrieval. Response from Mary Williams of DocuWare edit Thank you for your input. We are happy that you like using the software. With ...

I was a user for 3 years

What do you like best? Ease of use. Storage by indexes and incorporates workflow. Compatible with other softwares. What do you dislike? Only sell through dealer channel. Support is only through the dealer. What business problems are you solving with the product? What benefits have you realized? Contract submission. Invoice processing. Storage/Retrieval.

professional solution

What do you like best? Simplicity at its core. DocuWare is like using an iPhone. You open the Webclient and you know how to retrieve and store a document. Approving documents weather on mobile or computer has never been easier. What do you dislike? I wish that DocuWare offered all the desktop apps for Mac. Today they offer only a few. Recommendations to others considering the product Start small, learn the product and then add more processes and users. By doing so you will really ...

professional solution

What do you like best? Simplicity at its core. DocuWare is like using an iPhone. You open the Webclient and you know how to retrieve and store a document. Approving documents weather on mobile or computer has never been easier. What do you dislike? I wish that DocuWare offered all the desktop apps for Mac. Today they offer only a few. Recommendations to others considering the product: Start small, learn the product and then add more processes and users. By doing so you will ...

Decent product

What do you like best? I enjoy the ease of use. Product is reliable and easily worked with our tech stack. What do you dislike? I dislike the lack of customization and would rather use an in company solution. What problems are you solving with the product? What benefits have you realized? Most employees are able to use without much issue. Response from Mary Williams of DocuWare edit Thank you for sharing your feedback. Regarding the customization concerns you're facing, ...

Decent product

What do you like best? I enjoy the ease of use. Product is reliable and easily worked with our tech stack. What do you dislike? I dislike the lack of customization and would rather use an in company solution. What business problems are you solving with the product? What benefits have you realized? Most employees are able to use without much issue.

Paperless Accounting Process - A/P, HR, Bank Reconciliation

What do you like best? Easy to navigate through. Easy to make changes to the workflows or other configuration. Easy to use for the end-users. Easy to deploy. What do you dislike? Compatibility issues with different browsers. It asks to download app if used with different browsers. Also, not able to approve multiple tasks at the same time. Missing features like removing blank pages from the cabinet, removing accidental clipped documents. Recommendations to others considering the product ...

Paperless Accounting Process - A/P, HR, Bank Reconciliation

What do you like best? Easy to navigate through. Easy to make changes to the workflows or other configuration. Easy to use for the end-users. Easy to deploy. What do you dislike? Compatibility issues with different browsers. It asks to download app if used with different browsers. Also, not able to approve multiple tasks at the same time. Missing features like removing blank pages from the cabinet, removing accidental clipped documents. Recommendations to others considering the ...

File management Tool

What do you like best? I like that we can have a virtual documenting place that various individuals can access at one time. Additionally that you can have a wide range of folders and spots to file things to fit your each need. What do you dislike? DocuWare needs a noteworthy redesign if it will attempt and contend in the Document Management world. The product is extremely a long ways behind innovation insightful. There are numerous different arrangements I would pick over DocuWare. It ...