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9.7

Spot Score

DocuWare - Document Management Software

DocuWare Reviews in May 2025: User Ratings, Pros & Cons

Effortlessly manage all your documents and content.

4.3

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DocuWare offers custom pricing plan

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DocuWare Reviews & Ratings

4.3

Very Good

Based on 233 ratings & 309 reviews

Rating Distribution

Excellent

(208)

Very Good

(77)

Good

(10)

Poor

(10)

Terible

(4)

Expert's Review

DocuWare has truly revolutionized document management with its user-friendly interface and intelligent indexing capabilities. Users appreciate the ease of building workflows, integrating with existing systems, and customizing the platform to suit their needs seamlessly. The ability to find documents across various locations and departments with metadata or ...Read more

DocuWare pros and cons

  • Streamlines workflows and automates documentation processes, saving time and effort.

  • Easy to use interface with efficient search capabilities, making it simple to find and manage documents.

  • Cloud deployment and real-time collaboration enhance accessibility and agility.

  • Integrates well with existing systems, such as MS Office and DocuSign, for seamless operations.

  • Users may face the inconvenience of frequent logins.

  • The email feature might seem outdated and in need of upgrades for smoother usage.

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Showing 281-290 out of 309

RB

Rema B

01/25/18

2 out of 5

Storage System

What do you like best? I like that you have the ability to customize the labeling and sorting system of Docuware. What do you dislike? I also dislike that it is difficult to change the filing system. The tags must be very specific and that can make it difficult to search up documents and files that you have uploaded. What I also dislike is that multiple people cannot be logged in or using the system at the same time. Recommendations to others considering the product: If you know ...

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UI

User in Internet

01/12/18

5 out of 5

I was a user for 3 years

What do you like best? Ease of use. Storage by indexes and incorporates workflow. Compatible with other softwares. What do you dislike? Only sell through dealer channel. Support is only through the dealer. What problems are you solving with the product? What benefits have you realized? Contract submission. Invoice processing. Storage/Retrieval. Response from Mary Williams of DocuWare edit Thank you for your input. We are happy that you like using the software. With ...

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01/12/18

5 out of 5

I was a user for 3 years

What do you like best? Ease of use. Storage by indexes and incorporates workflow. Compatible with other softwares. What do you dislike? Only sell through dealer channel. Support is only through the dealer. What business problems are you solving with the product? What benefits have you realized? Contract submission. Invoice processing. Storage/Retrieval.

01/02/18

5 out of 5

professional solution

What do you like best? Simplicity at its core. DocuWare is like using an iPhone. You open the Webclient and you know how to retrieve and store a document. Approving documents weather on mobile or computer has never been easier. What do you dislike? I wish that DocuWare offered all the desktop apps for Mac. Today they offer only a few. Recommendations to others considering the product Start small, learn the product and then add more processes and users. By doing so you will really ...

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DW

Dominik W

01/02/18

5 out of 5

professional solution

What do you like best? Simplicity at its core. DocuWare is like using an iPhone. You open the Webclient and you know how to retrieve and store a document. Approving documents weather on mobile or computer has never been easier. What do you dislike? I wish that DocuWare offered all the desktop apps for Mac. Today they offer only a few. Recommendations to others considering the product: Start small, learn the product and then add more processes and users. By doing so you will ...

Read more

12/21/17

3 out of 5

Decent product

What do you like best? I enjoy the ease of use. Product is reliable and easily worked with our tech stack. What do you dislike? I dislike the lack of customization and would rather use an in company solution. What business problems are you solving with the product? What benefits have you realized? Most employees are able to use without much issue.

UI

User in Medical Devices

12/21/17

3 out of 5

Decent product

What do you like best? I enjoy the ease of use. Product is reliable and easily worked with our tech stack. What do you dislike? I dislike the lack of customization and would rather use an in company solution. What problems are you solving with the product? What benefits have you realized? Most employees are able to use without much issue. Response from Mary Williams of DocuWare edit Thank you for sharing your feedback. Regarding the customization concerns you're facing, ...

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12/04/17

5 out of 5

Paperless Accounting Process - A/P, HR, Bank Reconciliation

What do you like best? Easy to navigate through. Easy to make changes to the workflows or other configuration. Easy to use for the end-users. Easy to deploy. What do you dislike? Compatibility issues with different browsers. It asks to download app if used with different browsers. Also, not able to approve multiple tasks at the same time. Missing features like removing blank pages from the cabinet, removing accidental clipped documents. Recommendations to others considering the product ...

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SP

Suresh P

12/04/17

5 out of 5

Paperless Accounting Process - A/P, HR, Bank Reconciliation

What do you like best? Easy to navigate through. Easy to make changes to the workflows or other configuration. Easy to use for the end-users. Easy to deploy. What do you dislike? Compatibility issues with different browsers. It asks to download app if used with different browsers. Also, not able to approve multiple tasks at the same time. Missing features like removing blank pages from the cabinet, removing accidental clipped documents. Recommendations to others considering the ...

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KG

Kristen G

11/23/17

5 out of 5

Easy to find documents

What do you like best? I can search for a document by any word, and it comes right up. This makes it easier to narrow down what I’m looking for. What do you dislike? I haven’t found anything I dislike yet, and I’ve been using DocuWare for a few years Recommendations to others considering the product: Work with your vendor so they know all your needs, so when you are ready to roll out the solution it will go smoothly What problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].