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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 851-860 out of 2954

AV

Aniruddha V

12/23/21

4.5 out of 5

"A very good app for digital signature"

What do you like best about DocuSign? The ability of DocuSign to get the merge fields from Salesforce and put them on PDF is the best feature of DocuSign. Also, the confirmation emails with digital signatures on them help us to sign our agreements and contracts quickly. What do you dislike about DocuSign? The support team of docusign is not the best. We had a problem with DocuSign licensing. We scheduled a call with the support team. The support team did not join the call, and our issue ...

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HG

Hayley G

12/23/21

4 out of 5

"Works great for our needs"

What do you like best about DocuSign? I think what I like best is the ease of use. It is no more complicated that Adobe PDF editor or Microsoft Word. You get clear, step by step instructions, and it's easy to collect signatures you need. What do you dislike about DocuSign? End users somehow are able to not follow instructions and submit incorrect/insufficient signatures at times, though I think that is due to users not wanting to sign for things/be held accountable. What problems is ...

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BG

Bobby Gulati

12/22/21

1 out of 5

DocuSign is not secure

DocuSign is not secure. After one party signs them the next person can alter them and sign them without the first party knowing the change was made.

BL

Barry L

12/22/21

4.5 out of 5

"Everything is electronic noawadaze"

What do you like best about DocuSign? It makes obtaining signatures on documents remotely a breeze. In these corona virus times, when meetings are a thing of the past, DocuSign allows commercial life to go on unimpedely. What do you dislike about DocuSign? There is really nothing that I dislike. Setting up the signatures can be somewhat involved, but once done it never has to be done again. Recommendations to others considering DocuSign: Give it a try. You won’t be disappointed What ...

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SY

Sara Y

12/19/21

5 out of 5

"DocuSign makes work from home a blessing"

What do you like best about DocuSign? In this work-from-home world that we currently find ourselves in, DocuSign makes this transition easier and smoother. I like that it's purely software (not hardware), and that fact makes it great. There's no need to buy ink or a printer, print documents, scan them, and return it to the sender. Now, people can submit with an electronic signature which makes all the difference. What do you dislike about DocuSign? It is an inconvenience that once you are ...

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SY

Sara Y

12/19/21

5 out of 5

"DocuSign makes work from home a blessing"

What do you like best about DocuSign? In this work-from-home world that we currently find ourselves in, DocuSign makes this transition easier and smoother. I like that it's purely software (not hardware), and that fact makes it great. There's no need to buy ink or a printer, print documents, scan them, and return it to the sender. Now, people can submit with an electronic signature which makes all the difference. What do you dislike about DocuSign? It is an inconvenience that once you are ...

Read more

RM

Ronnie M

12/18/21

5 out of 5

"Docusign is a life saver for contracts!"

What do you like best about DocuSign? Docusign makes getting and signing contracts from vendors so much easier than filling out paper forms. I almost can't stand to do paper forms anymore because I am so spoiled with Docusign. What do you dislike about DocuSign? Sometimes it freezes up, and you have to restart, but I think that may be more of an internet issue than a docusign issue. Overall, I am thrilled with this product. It could be a little less expensive, though. Recommendations to ...

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RM

Ronnie M

12/18/21

5 out of 5

"Docusign is a life saver for contracts!"

What do you like best about DocuSign? Docusign makes getting and signing contracts from vendors so much easier than filling out paper forms. I almost can't stand to do paper forms anymore because I am so spoiled with Docusign. What do you dislike about DocuSign? Sometimes it freezes up, and you have to restart, but I think that may be more of an internet issue than a docusign issue. Overall, I am thrilled with this product. It could be a little less expensive, though. Recommendations to ...

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WL

Weixin L

12/16/21

5 out of 5

"Sign a document within seconds!"

What do you like best about DocuSign? Sometimes PDF files disallow editing but otherwise require signature. It's a hassle to change the PDF setting. Now with Docusign, I don't have to go through any hassle again. Just upload it onto Docusign, and sign the name. It gets down. What do you dislike about DocuSign? It'll be better if there's an option to create your unique electronic signature. Recommendations to others considering DocuSign: Anyone who wants to have their signature done in ...

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P

Pim

12/16/21

1 out of 5

Do not get into this trap

Do not get into this trap. Customer services hang up on you if you don’t want to buy anything.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].