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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 471-480 out of 2954

JW

James W

06/29/23

5 out of 5

"Currently, a tool we cannot do without."

What do you like best about DocuSign? I appreciate the simplicity and effectiveness of DocuSign's digital signature system. It has significantly saved us time by eliminating the need for physical paperwork in many cases. I particularly like the flexibility it offers to our customers, allowing them to either scribble their personal signature or choose from generic signature options. The clear indication of clickable areas has made the signing process easy for all recipients, reducing any ...

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RM

Raushaun M

06/28/23

4.5 out of 5

"Get contracts signed quickly"

What do you like best about DocuSign? I like the convenience and ease of use that DocuSign offers. The intuitive graphical interface is great for quickly finding what I need, while being thorough in ensuring all signatures are collected as required. It's quick to switch between signatories and it allows me to securely store a copy with a free Docusign account so that other parties have easy access when revisions are made - they're even notified by email! This greatly streamlines processes ...

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RM

Raushaun M

06/28/23

4.5 out of 5

"Get contracts signed quickly"

What do you like best about DocuSign? I like the convenience and ease of use that DocuSign offers. The intuitive graphical interface is great for quickly finding what I need, while being thorough in ensuring all signatures are collected as required. It's quick to switch between signatories and it allows me to securely store a copy with a free Docusign account so that other parties have easy access when revisions are made - they're even notified by email! This greatly streamlines processes ...

Read more

JB

Jessica B

06/25/23

1 out of 5

"Too expensive if you need to get a lot of signitures"

What do you like best about DocuSign? That you can have clients attach documents What do you dislike about DocuSign? I hate that it cost so much money for a lot of signitures What problems is DocuSign solving and how is that benefiting you? It's not beneficial to us at this time as we are looking for something else to use

MJ

Mandy Jarvis

06/25/23

1 out of 5

I cancelled my account and they…

I cancelled my account and they continued to charge my credit card.

JS

Julia Shi

06/23/23

1 out of 5

I wish I could give 0 star

I wish I could give 0 star. The worst customer service ever. They overcharged my account with one extra seat that I never asked for. When I asked for refund, they told me that they need sometime to speak to their executives to provide refund at my renewal date which is one month away. I asked them to reduce from 2 seats to 1 seat. After chat with their customer service, my account still shows 2 seats. If I don't catch their auto-renewal email, they would charge me $584 at renew date. They ...

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MM

Monique M

06/09/23

4.5 out of 5

"Ingenious document signing with DocuSign"

What do you like best about DocuSign? I love DocuSign's simple and effective digital signature system, which saves me time when I have to complete documents manually. It really is remarkable how you can either use your own personal signature or select a generic one, as well as the clear indication of clickable areas so that all recipients can easily find their way through the signing process. Plus, there is no need to set up accounts - making life just that little bit easier! With DocuSign, ...

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MM

Monique M

06/09/23

4.5 out of 5

"Ingenious document signing with DocuSign"

What do you like best about DocuSign? I love DocuSign's simple and effective digital signature system, which saves me time when I have to complete documents manually. It really is remarkable how you can either use your own personal signature or select a generic one, as well as the clear indication of clickable areas so that all recipients can easily find their way through the signing process. Plus, there is no need to set up accounts - making life just that little bit easier! With DocuSign, ...

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SG

Sunaina G

06/08/23

5 out of 5

"My review for docusign"

What do you like best about DocuSign? Electronic signature capabilities enables users to securely sign and manage documents electronically. It simplifies the signature process, reduces paperwork, and accelerates the document approval workflow. This reduces manual tasks, improves efficiency, and helps ensure compliance.DocuSign provides robust security measures to protect sensitive documents and data within our organisation. It offers features such as encrypted document storage, audit ...

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SC

Sanhita C

06/08/23

5 out of 5

"Easy handy sighning platform"

What do you like best about DocuSign? Where was this software to date? Why dint I find it earlier? Signing documents has become so easy simple fast and efficient with DocuSign. One of the best things is they keep our signatures encrypted so that they are not misused by any third party. What do you dislike about DocuSign? Software is good, it does what it is supposed to do. It would have helped a lot if there was an undo button for the sent doccument .apart from it the software is picture ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].