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9.8

SpotScore

DocuSign - Electronic Signature Software

DocuSign Reviews in September 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.97

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DocuSign Reviews & Ratings

3.97

Very Good

Based on 2607 ratings & 2954 reviews

Are you using DocuSign?

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terrible

(534)

Spotsaas Editor’s POV

DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 2661-2670 out of 2954

AU

Anonymous User

10/28/14

3.5 out of 5

"Good for quick signatures."

What do you like best about DocuSign? I like the fact that it's free to use for simple signatures and sending. What do you dislike about DocuSign? Not much to dislike so far, but I have get a lot of marketing related emails from them in the few weeks that I've had the software. Recommendations to others considering DocuSign: Not a bad tool, in my experience. This is, however, a very competitive space, so do your homework! What problems is DocuSign solving and how is that benefiting you? I ...

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AU

Anonymous User

10/28/14

4.5 out of 5

"Ease of mobile business"

What do you like best about DocuSign? This application makes business mobile and easy to travel with. What do you dislike about DocuSign? It can be glitchy and no user friendly. What problems is DocuSign solving and how is that benefiting you? On-the-Go document signing ability.

BC

Bonnie C

10/16/14

4.5 out of 5

"excellent product "

What do you like best about DocuSign? the signature workflow on contracts are good. What do you dislike about DocuSign? I have no dislikes in the docusign and it works perfectly What problems is DocuSign solving and how is that benefiting you? na

AU

Anonymous User

10/16/14

3.5 out of 5

"Great convenience and sending out smoothly."

What do you like best about DocuSign? We can send electrically to the remote area such as overseas and and get signature. What do you dislike about DocuSign? I don't have anything so far dislike about it. Recommendations to others considering DocuSign: You can send document electrically to remote area and get back the signed document on time. What problems is DocuSign solving and how is that benefiting you? Remotely signed agreement in limited time frame.

RB

Rodrigo B

10/16/14

4.5 out of 5

"fast, easy, fun"

What do you like best about DocuSign? velocity, easy implementation, branding capacity What do you dislike about DocuSign? offline features, we cannot use templates being offlin What problems is DocuSign solving and how is that benefiting you? do business digitally, minimizing mistakes

AU

Anonymous User

10/15/14

5 out of 5

"signing hiring documents"

What do you like best about DocuSign? ease of use. I could re-write my signature and it remembered my initials What do you dislike about DocuSign? The signing itself is slightly hard with a mouse. Have to re-write signatures often What problems is DocuSign solving and how is that benefiting you? Very quick and online. Do not have to physically appear at office to sing documents.

SS

Suman s

10/15/14

4 out of 5

"Docusign"

What do you like best about DocuSign? Its fast and trusted software product. we have implemented it for business requirements and its easy to implement and use. What do you dislike about DocuSign? Sometimes spotting the required signature location is difficult. Also changing the API passwords is not that easy. What problems is DocuSign solving and how is that benefiting you? Not much

AU

Anonymous User

10/15/14

5 out of 5

"signing hiring documents"

What do you like best about DocuSign? ease of use. I could re-write my signature and it remembered my initials What do you dislike about DocuSign? The signing itself is slightly hard with a mouse. Have to re-write signatures often What problems is DocuSign solving and how is that benefiting you? Very quick and online. Do not have to physically appear at office to sing documents.

AU

Anonymous User

10/14/14

4.5 out of 5

"DocuSign"

What do you like best about DocuSign? Ease and flexibility of use within the tool. This greatly contributes to the goal of saving time and being easy to do business with overall. What do you dislike about DocuSign? Sometimes can have cumbersome aspects when loading documents. Recommendations to others considering DocuSign: I would recommend Docusign for any users hoping to speed up the process of signing documents and contracts after approval. It is an easy "click to sign" tool that can be ...

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SB

Srikanth B

10/14/14

4 out of 5

"Docusign with Salesforce Integration"

What do you like best about DocuSign? Ease of use of the intrgration between docusign and salesforce What do you dislike about DocuSign? Would like to see better forum support of the intgration part What problems is DocuSign solving and how is that benefiting you? Digital contracts for Yellowpages

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].