DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"An excellent tool for my business!!!"

What do you like best about DocuSign? Many of my associates had been using Docusign for years. For some reason, I had resisted using this amazing tool. Once I began using Docusign, I realized that I had been missing out on a great, time-saving tool that benefits both me and my clients. I would highly recommend this product to anyone who needs to have documents and forms signed by multiple parties. It's now an accepted form of signature by most lenders. The only thing that this tool can't be ...

"How did we manage before digital signing?"

What do you like best about DocuSign? Everyone who uses Docusign ends up with an original of the document. No 4th generation faxes that are abarely readable. I look through my old files and see documents that I need a magnifying glass to make out the details on, not so with Docusign. What do you dislike about DocuSign? On occasion it is difficult to get clients to use the program. They are confused by the technology. I have not figured out how to correct small errors after the signing has ...

"Very Positive Experience"

What do you like best about DocuSign? The ease of using -- I have only had a very few clients who were unable to follow the process. What do you dislike about DocuSign? The only thing I have had a few problems with is adding a document to the package and getting the signatures/initials properly marked for buyer/seller signature. What problems is DocuSign solving and how is that benefiting you? DocuSign eliminates the faxing from one person to another and return of documents. Very quick turn ...

"I love Docusign"

What do you like best about DocuSign? Docusign has made my job so much easier as we do business with a lot of out of town customers, and not everyone is able to make it into our office during business hours, our customers work the same hours that we are open. Docusign makes our customers feel at ease with no rush. What do you dislike about DocuSign? I have not found anything that I do not like about Docusign. Recommendations to others considering DocuSign: This electronic signature program ...

"I find Docusign to be a quick easy and efficiant way to work with a veriety of clients."

What do you like best about DocuSign? It is easy to use and all my clients, some who have little experience with computers can follow the few easy steps to complete a transaction. What do you dislike about DocuSign? Some clients try using their smart phones to sign on the run and are not very successful. Also I work with a business partner and when sending clients forms to sign I don't think I can cc a copy for her to see what comments I wrote to the client. What problems is DocuSign ...

"Great tool!"

What do you like best about DocuSign? I like the Ease of use & speed of capturing the signatures What do you dislike about DocuSign? Sometimes it takea a bit too long for pages to load What problems is DocuSign solving and how is that benefiting you? Quick & efficient access to getting signatures

"Best business tool I have ever found!!"

What do you like best about DocuSign? I have been using DocuSign since 2005 in my real estate practice. It is by far the best business tool I have ever found. It has saved me countless hours of driving around not to mention the gas $$$ saved. It has reduced the need for printing to almost nothing. I can pull up documents and send from a computer, smart phone or tablet from anywhere. The service has always been 100% reliable. Most important it is very easy for my clients to use, even the ...

"An essential part of my daily business!"

What do you like best about DocuSign? What I like best about Docusign is that it saves time, driving and money since documents are signed within minutes making my day be more productive. What do you dislike about DocuSign? As of now, it is mainly the iPad app that needs a little work on editing email addresses. This is the only con that I can think of right now. Aside from this, it works great. What problems is DocuSign solving and how is that benefiting you? I am able to get amendments ...

"Great tool!"

What do you like best about DocuSign? I like the Ease of use & speed of capturing the signatures What do you dislike about DocuSign? Sometimes it takea a bit too long for pages to load What problems is DocuSign solving and how is that benefiting you? Quick & efficient access to getting signatures

"An essential part of my daily business!"

What do you like best about DocuSign? What I like best about Docusign is that it saves time, driving and money since documents are signed within minutes making my day be more productive. What do you dislike about DocuSign? As of now, it is mainly the iPad app that needs a little work on editing email addresses. This is the only con that I can think of right now. Aside from this, it works great. What problems is DocuSign solving and how is that benefiting you? I am able to get amendments ...