DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"DocuSign Saves Time"

What do you like best about DocuSign? With DocuSign you not only save time signing a document for someone, or being the recipient of an executed document, you also save the need for printing, therefore saving paper, toner and the need for a printer/wear and tear on a printer. You can sign a document in minutes, sometimes seconds. You don't have to scan and email back the document, or post a hard copy to complete this process; DocuSign allows you to set up exactly who and how you want ...

"Great product"

What do you like best about DocuSign? The ease of use of the application and the mobile app. What do you dislike about DocuSign? That people can't tell you they are not going to sign through the app. Recommendations to others considering DocuSign: Go for it, its a great solution. What problems is DocuSign solving and how is that benefiting you? Before DocuSign we had to send paperwork via email, have people print them out, scan the docs, and then send back. DocuSign has helped us streamline ...

"DocuSign makes Offer Packets a breeze"

What do you like best about DocuSign? In HR we use DocuSign to route offer packets: the offer letter, conditions of employment, moving agreement, and the sign-on bonus. Previously, we would print, mail, wait, receive back, review, route to other signers by hand, scan, and load into the employee's electronic file. After setting up DocuSign we are able to route the paperwork to the respective parties and it is then automatically filed into our electronic file system. Amazing! What do you ...

"Awesome App"

What do you like best about DocuSign? Google Integration and the ability ti keep track of my signatures and fill out pdfs. What do you dislike about DocuSign? I do not dislike much of this app. I dies what it says it does. What problems is DocuSign solving and how is that benefiting you? Signing and sending, signature request.

"If you are not using docusign you are missing out!"

What do you like best about DocuSign? I have been using Docusign for over 10 years. With the fast paced mortgage industry we need to be in compliance and offer quick turnarounds. Docusign allows us to make sure all forms are signed correctly with no hold up and get our borrowers to the closing table! What do you dislike about DocuSign? Templates were a little bit of an issue setting up but once you get the method down it goes smooth. Recommendations to others considering DocuSign: Add ...

"Great product for collecting digital signatures"

What do you like best about DocuSign? The ease of use. The UI is very clean and straightforward to use. It is very easy to drop documents into the app, setup the signers and send it out for approval. The integration back to our SFDC instance is also an added bonus. What do you dislike about DocuSign? The licensing is a bit expensive, but the product is worth it. They also have several licensing models that you can explore. What problems is DocuSign solving and how is that benefiting ...

"Ground Moving Product"

What do you like best about DocuSign? DocuSign was a ground moving product for not only our sales team but company wide. We were able to take an extremely outdated process and remove all manual steps to our contract process. We now have 100% viability as to where our contracts sit in the process as well as report on those metrics to our leadership level. What do you dislike about DocuSign? There are some limitations for large customized coding. Recommendations to others considering ...

"DocuSign simplifies the contract process"

What do you like best about DocuSign? DocuSign is incredibly easy to set up and to use. Previously we would have to print a contract, sign it, scan it, and then email it to the other party as well as file the copy. With DocuSign this process was completely streamlined. This has also helped our sales reps be more productive by spending less time shepherding contracts through to final signature. With DocuSign this process has been automated and allows the sales reps to spend less time on ...

"The easiest decision in saving time, money and making your workplace digital"

What do you like best about DocuSign? DocuSign enables the ability to make all transactions (internal and customer facing) digital and easy. Add in the ability to leverage the API for customized solutions, the ability to plug into various CRM platforms and 3rd party software to better automate your business, DocuSign is hands down the leader in e-signature and digital workflow management. What do you dislike about DocuSign? I have supported DocuSign at 2 different companies since 2008. ...

"Very efficient and effective."

What do you like best about DocuSign? I have enjoyed using DocuSign for the last month. I have found it to be a quick and effective way to send documents and sign contracts. I have had to send contracts to several distributors in multiple countries and none of them have has any problems signing the new contracts. I also was able to learn and master the general usage in about two days. What do you dislike about DocuSign? Some functionality (like "send on behalf of") you have to require extra ...