DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Very Efficient and Easy"

What do you like best about DocuSign? Docu Sign is so much more efficient than having to meet a client in person to sign documents. This makes it easier on both ends. What do you dislike about DocuSign? There is nothing I can say that I dislike with docu sign. It has served my business well. What problems is DocuSign solving and how is that benefiting you? Docu Sign solves having to physically have clients sign papers and makes my life easier.

"Time Saver! Productivity Increaser!"

What do you like best about DocuSign? Templates are by far my favorite feature. I use templates to send property management agreement to clients and leasing to tenants. These documents are the standard documents with a few fields that need to be filled. Templates have cut my paperwork per client/tenant by several hours. What do you dislike about DocuSign? I would like to embed a fillable form to my company's website for applications. Recent upgrades to the document creation process have ...

"Very convenient, no downtime!"

What do you like best about DocuSign? I am a Real Estate Broker, so it is extremely important that I have access to an electronic signature at all times. As Realtors, we are provided with an e-sign program at no additional charge, however, it's not nearly as reliable as Docusign. The 'signers' often comment on the ease of use that Docusign provides. What do you dislike about DocuSign? The only negative that I can offer is that Docusign isn't the preferred e-sign vendor of the ...

"Streamlined e-filing of tax returns"

What do you like best about DocuSign? I love being able to obtain signatures from clients that do not require them to print, sign, scan and email. DocuSign changes that four (4) step process for our clients, to just a few mouse clicks in most cases and eliminates the clients need for scanniing capabiities which many do not have. While our tax preparation software offers this function for a NOT so "small fee", DocuSign offers their services at a much lower cost and does not charge a price ...

"DocuSign for Insurance Agents"

What do you like best about DocuSign? DocuSign offers an easy to use document signing process that allows me to have applications signed within minutes of offering an insurance quotation. I like that we can save templates to use with each application and still edit them with ease for each transaction. From start to finish the process is simple for our insured's and for us as agents! What do you dislike about DocuSign? There is little that I have found that I dislike in using DocuSign. It ...

"Easiest way to connect me with my clients"

What do you like best about DocuSign? I have several out of state clients. This allows me to send docs and get signatures in a fast and timely manner. What do you dislike about DocuSign? Nothing its very easy to use. My clients find it easy to navigate through and very easy to sign. What problems is DocuSign solving and how is that benefiting you? Out of state clients can sign with no problems at all.

"Game Changing Product"

What do you like best about DocuSign? Ease of navigation in Docusign makes it a breeze to use. Also extremely helpful to have mobile friendly platforms that are equally as user friendly. What do you dislike about DocuSign? Occasionally delivers to spam for clients, but that's a little tricky to control from the software point of view. Recommendations to others considering DocuSign: Highly recommend if your business is reliant on signing procedures needing to be executed often. What problems ...

"Experience with DocuSign"

What do you like best about DocuSign? Has saved me time and money. It is simple to use such that I can use it when my real estate assistant is not available. Even though my real estate company provides similar services through another provider I am not giving up my DocuSign! It is reliable and easy for clients to use. I love DocuSign and would not function without in my business What do you dislike about DocuSign? Once in awhile, we have a glitch in the signing of documents. My assistant ...

"Excellent tool for Real Estate, not sure how I did business before!"

What do you like best about DocuSign? Easy to use, can copy everyone in the transaction and I can sign a document right from my phone. Love that it syncs directly with Zipforms so you don't have to save and download. What do you dislike about DocuSign? There is nothing I dislike about Dousign. Recommendations to others considering DocuSign: It is well worth the money and will make your life easier. I have access to 2 other electronic signature products for free but I still use Dousign ...

"Docusign makes signing documents a breeze!"

What do you like best about DocuSign? I love that within minutes I can send one document or many documents to clients. Even more importantly is how utterly easy it is for clients (of all ages) to sign documents without printing or faxing. Even clients who claim they are not tech savvy can accomplish esigning. The simplicity is outstanding. When sending, it's also very easy to add or delete a document, change the order of recipients, and update the cover message. I can't imagine doing ...