DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"DocuSign Experience"

What do you like best about DocuSign? The New Experience within DS is very user friendly and has the modern look vs the Classic. DocuSign spends a lot in research and development to continue to stay ahead of it's competitors. What do you dislike about DocuSign? At the moment, I do not have any dislikes. What problems is DocuSign solving and how is that benefiting you? We have several use cases from compliance, risk, digital management, audt, etc.

"Why only one log in for each license?"

What do you like best about DocuSign? It flows nicely with our accounting system, being able to send directly from and upload signed documents What do you dislike about DocuSign? Only one user can be in a license at a time. We have 1 contracts admin and 1 back up for her. If she gets slammed, the backup is not able to go in and help her send documents in the same log in. It would be helpful to allow 2 users for one license, so that at any given time contacts/change orders/etc can be sent, ...

"Easy to use and convenient!"

What do you like best about DocuSign? I love DocuSign! I recently bought a house, and DocuSign made it so much easier. My realtor sent the necessary closing documents through their secure system and it was finished quickly and easily. I also signed up for a new automobile and homeowner policy, and my insurance company used DocuSign to sign the documents. It was wonderful to include my electronic signature without having to find a scanner or fax machine. What do you dislike about ...

"Fantastic program and very easy to use"

What do you like best about DocuSign? I like a number of things. First, I like how easy this program is to use whether manually entering in signatures or working with templates. Second, I like that we can add our own templates to speed up the process of sending contracts out to clients. Third, I like how easy it is for customers to review and sign documents... everyone that has used this has really appreciated the speed and ease of use. It makes me look really on top of my job. What do you ...

"Essential for our industry "

What do you like best about DocuSign? Our agents love the integration offered with a real estate software called Ziplogix and the ability to use it on any device. Our clients like the fact that it is user friendly. What do you dislike about DocuSign? With integration, there can be problems. Docusign requires reauthorization, however this ends up being a denial of access when going through the 3rd party software. The only way to solve it is to completely delete the information and then ...

"Extremely useful for traveling employees."

What do you like best about DocuSign? DocuSign is very easy to use. I like that it is also accessible on the mobile platform. DocuSign saves so much time for time sensitive documents. What do you dislike about DocuSign? I do not have any dislikes for DocuSign. It has all the features that are needed to increase work production. Recommendations to others considering DocuSign: DocuSign is ideal for employees who travel often or employees who work from a remote office. What problems is ...

"So easy to use and clients love it!"

What do you like best about DocuSign? I love the simplicity and versatility! You can use for ANY situation whether its an employee offer letter, client agreement, internal approvals - the options are endless! I love that you can set the sign positions to walk the user through step-by-step. So quick and easy! What do you dislike about DocuSign? I can't think of one thing that I dislike - all positives! Recommendations to others considering DocuSign: I can't say it enough - SO EASY and ...

"DocuSign makes life easier "

What do you like best about DocuSign? It is so easy to send over documents to get signed and you can immediately void and start over if necessary What do you dislike about DocuSign? Sometimes the signature lines are a little off Recommendations to others considering DocuSign: Absolutely a must! What problems is DocuSign solving and how is that benefiting you? We utilize DocuSign to send out all new hire paperwork and updating agreements. It makes the process must faster and easier for those ...

"GREAT Tool for Requesting Signatures"

What do you like best about DocuSign? I like the ease and simpleness of sending Documents to customers and the ease of their signing and returning. It makes it simpler for us to send the customer the form, and simpler for the customer to sign it. It's legally binding and secure. Prior to using DocuSign, we sent the customer the unsigned forms, they had to print out the form, sign it, then scan it back in. We averaged about 30% of our customer's returning these versions, since switching to ...

"Excellent Product"

What do you like best about DocuSign? Ease of use, simplicity of design, makes work so much easier! What do you dislike about DocuSign? Honestly can't think of anything to dislike about DocuSign - if you are having to add your signature to multiple documents, this is a lifesaver and game changer! Recommendations to others considering DocuSign: No better product on the market for what you are trying to accomplish! What problems is DocuSign solving and how is that benefiting you? Can ...