DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Perfect tool for greater efficiency with paperwork"

What do you like best about DocuSign? The flexibility that the software provides for working with documents in any format What do you dislike about DocuSign? All the features I've used have worked well. Recommendations to others considering DocuSign: Company is very open to user input and has invested heavily in soliciting it What problems is DocuSign solving and how is that benefiting you? In insurance we have a lot of paperwork that requires client signatures. DocuSign allows us to give ...

"Much more than e-signature"

What do you like best about DocuSign? The added bonus of workflow management and powerforms! What do you dislike about DocuSign? The integration with Box leaves some functionality to be desired...especially when compared with the G suite(drive) integration. What problems is DocuSign solving and how is that benefiting you? DocuSign makes it clear where the process is being held up- to everyone. This ensures people know who to contact to move things along.

"Horrible"

What do you like best about DocuSign? Not much. The idea is good, the execution is really horrendous What do you dislike about DocuSign? Very often it will highlight a box in red as if there is a mistake. There is no mistake. Also it will tick a box at random that you thought you had finished with. Recommendations to others considering DocuSign: Test, Test and Test again. I've seen a client tick the male box, and before submitting the document found that the female box had been ticked. It ...

"Were looking good because of you!"

What do you like best about DocuSign? I like that we can use this for such a wide variety of professional uses. We have professors who live out of state, some out of country, that would take eons to get responses from. Our contract collection is going so much faster now, and our program coordinators and deans LOVE it. What do you dislike about DocuSign? I do not like the inability to make some granular decisions about users' permissions on the new view. I have to switch to classic view to ...

"Were looking good because of you!"

What do you like best about DocuSign? I like that we can use this for such a wide variety of professional uses. We have professors who live out of state, some out of country, that would take eons to get responses from. Our contract collection is going so much faster now, and our program coordinators and deans LOVE it. What do you dislike about DocuSign? I do not like the inability to make some granular decisions about users' permissions on the new view. I have to switch to classic view to ...

"DocuSign for the Enterprise"

What do you like best about DocuSign? DocuSign is an easy e-signature interface that was easily rolled out for both external and internal signature needs. As a company, we have streamlined all company signatures with DocuSign that has reduced turn-around times up to 78%. This has been crucial for the business to track and sign customer contracts to ensure signature times for revenue recognition. It is very easy to use from both a sender and signer perspective. The UI is intuitive and as a ...

"DocuSign for the Enterprise"

What do you like best about DocuSign? DocuSign is an easy e-signature interface that was easily rolled out for both external and internal signature needs. As a company, we have streamlined all company signatures with DocuSign that has reduced turn-around times up to 78%. This has been crucial for the business to track and sign customer contracts to ensure signature times for revenue recognition. It is very easy to use from both a sender and signer perspective. The UI is intuitive and as a ...

"Easy Product to use "

What do you like best about DocuSign? Easily integrates with existing products and workflows. Easy for users and customers to access What do you dislike about DocuSign? Admin capabilities are not ideal, could use improvement. Recommendations to others considering DocuSign: Easy to use What problems is DocuSign solving and how is that benefiting you? Able to cut down on traditional mail costs.

"Secure your communication"

What do you like best about DocuSign? With DocuSign, no more "Print, Sign, Scan and Email". Having tons of paper just to send signatures is for unsecure ignorant. What do you dislike about DocuSign? Not a simple as a paper contrat to build. A little bit harder than a Word documents Recommendations to others considering DocuSign: This is the must reliable solution ! What problems is DocuSign solving and how is that benefiting you? When you have many document to sign in a secure manner, ...

"A Big Timesaver"

What do you like best about DocuSign? I really appreciate being able to coordinate signatures from our officers when they're in another state, or even another country. I love that I have an easy desktop view of which contracts are still "in progress" and whose desk they're stuck on. And getting contracts signed by all parties and saved back in the project folder in 5 minutes is fantastic - no "down time" for printing, scanning, etc. What do you dislike about DocuSign? I don't get nearly as ...