9.8
Spot Score

DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 221-230 out of 2954
SH
Stephanie H
10/06/23
"DocuSign - Powerful tool for creating and signing documents"
What do you like best about DocuSign? Ease of use. Straight forward. Can make it as complicated as needed. What do you dislike about DocuSign? If security isn't set up correctly people can make some really horrible forms. What problems is DocuSign solving and how is that benefiting you? Our university uses DocuSign in almost all aspects of daily life. Student, parents, faculty and staff all sign for multiple reasons.
AU
Anonymous User
10/05/23
"Docusign is the future!"
What do you like best about DocuSign? Docusign is great! Easy to use and tons of freatures like templates that make automating something mudane like signatures easy. What do you dislike about DocuSign? Can be expensive but that's the cost of doing business nowadays. What problems is DocuSign solving and how is that benefiting you? We are all all-remote company so Docusign has replaced handwritten signatures for us.
LH
LAUREN H
10/05/23
"I Love Docusign!"
What do you like best about DocuSign? Docusign is great and easy to use. Both me and my customers love Docusign. Its fast, all parties involved have copies of signed documents, and you can sign on your phone, tablet or computer. It also saves A LOT of paper! What do you dislike about DocuSign? Honestly, nothing. I love using Docusign and all it's features! What problems is DocuSign solving and how is that benefiting you? Definitly paper cost. It saves us time used up to sign documents as well.
AU
Anonymous User
10/05/23
"Simple way to obtain esignatures"
What do you like best about DocuSign? Setting up a document to be esigned is simple. Process is secure and accepted by most of the vendors we use every day. Found the tutorials to be very helpful and getting support when needed was also available. What do you dislike about DocuSign? Its not an inexpensive product. Would like to be able to text 2FA we just can't justify the expense. What problems is DocuSign solving and how is that benefiting you? When we need a signature and the individual ...
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SN
Stevana N
10/05/23
"I Love the Simplicity"
What do you like best about DocuSign? I like that DocuSign is user friendly and easy to understand. What do you dislike about DocuSign? There is nothing that I don't like about DocuSign. What problems is DocuSign solving and how is that benefiting you? DocuSign allows for quick and secure form building and signatures.
CB
Chad B
10/05/23
"Docusign has taken our company to a new digital level with customer signing"
What do you like best about DocuSign? Very easy to implement and administer for my company. What do you dislike about DocuSign? Some of the company layout can be confusing when dealing with multiple companies under one instance of administration. What problems is DocuSign solving and how is that benefiting you? DocuSign was critical during COVID with our buisiness to continue in the restrictions that were layed out. We shifted over and were able to complete signings to keep buisiness ...
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AU
Anonymous User
10/05/23
"Use All The Time For Work"
What do you like best about DocuSign? DocuSign is a user friendly platform that is easily accessible and widely used in the business world. What do you dislike about DocuSign? Currently nothing, I regularly use docusign for work purposes. What problems is DocuSign solving and how is that benefiting you? Makes it easy to receive signatures in a timely fashion for important docuements.
EC
Edward C
10/05/23
"Great E-Signature Application"
What do you like best about DocuSign? It's ease of use for prepping docs for signature, but also it's capabilities for various needs related to signing process. From the workflow, mobile compatibility, and various integration options make it an easy choice for choosing it over it's competitors. What do you dislike about DocuSign? It lacks the ability to segregate envelope usage sent by a user, if the user uses/sends templates/envelopes shared by different groups. For example, it would be ...
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CM
Carol M
10/05/23
"DocuSign is Easy to Use!"
What do you like best about DocuSign? Easy to use, clean, legible and saves paper! What do you dislike about DocuSign? Miss the face-to-face contact with new employees What problems is DocuSign solving and how is that benefiting you? I use DocuSign primarily for HR. All paperwork is completed and legible!
AU
Anonymous User
10/05/23
"Reliable eSignature solution"
What do you like best about DocuSign? The ease of use is hands down the best part of DocuSign. It doesn't take high tech savviness or any complex steps. You can drag and drop any PDF document and do the same with all of the required signing fields. It's easy to set the signing order. It also archives your old documents to allow you to return later to retrieve them. The integration was perfect for our org since it allows SSO with Azure in addition to new user provisioning. The initial setup ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].