DocuSign Reviews in May 2025: User Ratings, Pros & Cons

"Satisfied customer"

What do you like best about DocuSign? The ease of getting documents signed even over long distances What do you dislike about DocuSign? The cost keeps going up for us, so we have had to slow growth in using it. What problems is DocuSign solving and how is that benefiting you? Getting signatures on needed documents fast and efficiently

"Docusign has taken our company to a new digital level with customer signing"

What do you like best about DocuSign? Very easy to implement and administer for my company. What do you dislike about DocuSign? Some of the company layout can be confusing when dealing with multiple companies under one instance of administration. What problems is DocuSign solving and how is that benefiting you? DocuSign was critical during COVID with our buisiness to continue in the restrictions that were layed out. We shifted over and were able to complete signings to keep buisiness ...

"Excellent option for esignature and compliance"

What do you like best about DocuSign? Ease of use for senders and receipents. I have worked with the product for 4 years and I am very happy. What do you dislike about DocuSign? Template automation could be a little more user-friendly. What problems is DocuSign solving and how is that benefiting you? Recruiting Offer letter acceptance has been improved since we implemented eSignature.

"I Love Docusign!"

What do you like best about DocuSign? Docusign is great and easy to use. Both me and my customers love Docusign. Its fast, all parties involved have copies of signed documents, and you can sign on your phone, tablet or computer. It also saves A LOT of paper! What do you dislike about DocuSign? Honestly, nothing. I love using Docusign and all it's features! What problems is DocuSign solving and how is that benefiting you? Definitly paper cost. It saves us time used up to sign documents as well.

"VP Insurance Operations"

What do you like best about DocuSign? Very easy to use and my clients can use it from phone or Ipad What do you dislike about DocuSign? I really do not have any dislikes, we've been using DocuSign for a while and were really happy What problems is DocuSign solving and how is that benefiting you? It's been a game changer for us no more sending pdf to clients and having them print them and scan them back. We work with contractors who can sign documents from Job sites

"DocuSign was our savior during COVID and continues to streamline our processes post-COVID!"

What do you like best about DocuSign? The ease of editing & creating professional documents is fantastic! What do you dislike about DocuSign? I have challenges locating completed documents within the filing system in DocuSign. What problems is DocuSign solving and how is that benefiting you? DocuSign allows me to collect perfectly legible documents with legally binding signatures from hundreds of parents with ease! It's easy to use for me and our parents.

"So easy and convenient!"

What do you like best about DocuSign? It's so easy to set documents up and send them for signatures. What do you dislike about DocuSign? Nothing at all!We absolutely love using docusign. What problems is DocuSign solving and how is that benefiting you? It saves us from mailing documents back and forth between signers and allows us to complete documents in the samne day!

"Convenient and Easy to Use"

What do you like best about DocuSign? DocuSign is very user friendly on both ends. The automation and customization is extremely helpful and efficient. Most of our Business Partners utilize DocuSign which creates consistency for our Brand and has been invaluable to our company. What do you dislike about DocuSign? Some documents expire if not opened and downloaded within a certain amount of time. Does not allow a sender to change or remove a recipient who has been copied. What problems is ...

"Used as Primary Signature Tool for 10+ years"

What do you like best about DocuSign? Digital signatures have a huge source of efficency for our organization and its remote workforce. The organizations uses the tool in day-to-day operations. We use them for just about everything across all departments within the origanization. I love that the tool can: identify fields and apply overlays as is appropriate; support workflows such as approvals, signatures, and/or CC; power forms are a must when trying to streamline and scale static ...

"Overall, I had a great experience with DocuSign."

What do you like best about DocuSign? My favorite part of DocuSign is how user-friendly it is and the bulk email function. What do you dislike about DocuSign? After we were a customer it was difficult to get ahold of someone if we had a question. What problems is DocuSign solving and how is that benefiting you? When the company was first opened we did not have the function to have residents sign electronically with ease, which is what DocuSign provided for us.