DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"SBAOne services"

What do you like best about DocuSign? Simple connectivity t o docusign and well defined protocols. logging the api is to tracable using website. What do you dislike about DocuSign? Restful integration should be more supportive and should provide good examples. Recommendations to others considering DocuSign: Void and expiration functionality should be easy to use.. What problems is DocuSign solving and how is that benefiting you? E signature.

"Convenient for project management and contracts"

What do you like best about DocuSign? I like that multiple users can access the content. What do you dislike about DocuSign? Often find issues with customers not receiving the document. What problems is DocuSign solving and how is that benefiting you? Able to have contracts signed without in-person meetings which saves time and money. Customer can review on their own time.

"Easiest way to get contracts to customers "

What do you like best about DocuSign? This is by far the best and easies tool to use to get contracts to customers. The tool is intuitive and easy to use. What do you dislike about DocuSign? There is not much that I dislike about the product. Sometimes I wish that it was easier to allow someone to change signers, but that may just be a function of the specific license that my company has. What problems is DocuSign solving and how is that benefiting you? Ultimately my goal is to close as ...

"How are companies not using this technology? "

What do you like best about DocuSign? Love the fact that I don't have to provide a wet signature for everything anymore. Whether you're securing a mortgage, working with your financial planner or accepting a new job, this software simplifies the process! What do you dislike about DocuSign? My only dislike is that I have some fear of security with systems like this. Recommendations to others considering DocuSign: If you are looking to streamline the signing process - do it! What problems is ...

"Great E-Signature Software"

What do you like best about DocuSign? Really easy to send contracts for electronic signatures, set signing orders, update contracts if needed. I like how you are able to upload word docs and set the fields for signature too. Integration with Salesforce is a plus as well. What do you dislike about DocuSign? I dislike how DocuSign sends a VOID email to the recipient whenever the contract is voided or deleted. I wish there was an option to turn that automatic email off. What problems is ...

"DocuSign makes it easier to close deals faster"

What do you like best about DocuSign? Ease of use for customizing where you want to drag and drop signatures, text boxes, etc. I also LOVE the ability to see when they start viewing the DocuSign. Also easy to customize the signing order and add people CC'd to the document at different stages. What do you dislike about DocuSign? If you have to make changes to the Document you have to re-drag and drop all the signature boxes, but this is to be expected since you are changing the document ...

"Easy contracts in and out for signature "

What do you like best about DocuSign? Everything is fairly simple and streamlined. Editing docs and setting them up for proper signature is really easy. Getting alerts when docs are signed, viewed etc.. is really nice. What do you dislike about DocuSign? There are certain parts of the integration with Salesforce that are a bit clunky. Sometimes it's easier to just do it all in word and Docusign instead of sending via salesforce. Communication within the tool could be better. I dislike when ...

"Easy contracts in and out for signature "

What do you like best about DocuSign? Everything is fairly simple and streamlined. Editing docs and setting them up for proper signature is really easy. Getting alerts when docs are signed, viewed etc.. is really nice. What do you dislike about DocuSign? There are certain parts of the integration with Salesforce that are a bit clunky. Sometimes it's easier to just do it all in word and Docusign instead of sending via salesforce. Communication within the tool could be better. I dislike when ...

"It's good, it's not great"

What do you like best about DocuSign? You can take any document and add signature fields, text, etc anywhere. Easy to sign off on your phone. They have an apple watch app which notifies me of a signature before my phone or computer which is exciting! What do you dislike about DocuSign? The reminder feature doesn't say "Reminder" - I wish it would. Also when you delete an old unsigned agreement, it notifies all parties. Recommendations to others considering DocuSign: If you have a wide range ...

"good platform for online signature feature"

What do you like best about DocuSign? good platform for online signature feature, along with approval workflow, reduce approval process and simplify. What do you dislike about DocuSign? auto update on new release without proper notification to client. Recommendations to others considering DocuSign: I would like to recommend others for online signature feature.. What problems is DocuSign solving and how is that benefiting you? good platform for online signature feature