DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Great for freelancers to send contracts for signature!"

What do you like best about DocuSign? DocuSign's UI is intuitive. It's easy to use and setup. You can save documents to a template for commonly used docs (in my case - my standard contract terms and scope of work) that you frequently send to clients for signature. If the recipient has never used DocuSign, its easy for just about anyone to use and sign. I set up a template and inserted fields for the recipient to sign and sent for signature in about 20 minutes. What do you dislike about ...

"Absolutely worth it!"

What do you like best about DocuSign? I love the ease of sending documents around the large college campus where I work to collect signatures that would otherwise be impossible to track down. What do you dislike about DocuSign? I can't think of anything that I dislike as it's always worked so well for our team. Recommendations to others considering DocuSign: The reason I have noted that I am no longer a DocuSign user is because the ownership was passed over to another administrator in our ...

"Great Way to Stay HIPPAA Compliant"

What do you like best about DocuSign? I like the peace of mind of being able to keep documents private and compliant. What do you dislike about DocuSign? I can't think of anything I don't like about this product. Recommendations to others considering DocuSign: This software is great, easy to use, and gives great peace of mind. What problems is DocuSign solving and how is that benefiting you? Our customers are more at ease when we send documents through DocuSign since they know that their ...

"Effective tool for online distribution of traditional paper forms!"

What do you like best about DocuSign? Ability to customize any document into a fillable and easy to use solution for our customers. The software makes customization very easy through intuitive checkmark or free floating text box options. What do you dislike about DocuSign? Would like the software to be able to recognize input fields in an uploaded document and create a fillable document automatically. What problems is DocuSign solving and how is that benefiting you? Application completion ...

"Keeps things amazingly simple. Even for non-techy clients "

What do you like best about DocuSign? I like that the process is very simple and minimalist. I've usually used this service with non-techy clients used to working with paper so it was important that the process was very easy to figure out. It's also really important that the mobile workflow is easy as well since the main benefit of Docusign vs old methods is convenience. Luckily, their mobile workflow is great! What do you dislike about DocuSign? One of the competitors is less expensive and ...

"Optimizing Contract Signatures"

What do you like best about DocuSign? That I can get contracts from my clients signed faster and more accurately What do you dislike about DocuSign? Sometimes it goes to my clients junk mail Recommendations to others considering DocuSign: Go for it - it is so worth the investment! What problems is DocuSign solving and how is that benefiting you? Getting contracts signed more quickly and accurately

"Great solution for e-Signature, especially when paired with integrations"

What do you like best about DocuSign? I like you DocuSign can seamlessly integrate with document generation platforms such as Octiv, so that entire workflows can be streamlined from start to finish. The recipient experience when receiving a DocuSign document is excellent as signers can be guided step by step through the docuemnt. The custom tag functionality is extremely flexible and useful. What do you dislike about DocuSign? Using templates when using DocuSign stand alone is difficult. ...

"I have used docusign for several years"

What do you like best about DocuSign? Easy and removes all the delays when you need to sign official documents What do you dislike about DocuSign? Cost is a lot little high. I would like to see more features or lower cost What problems is DocuSign solving and how is that benefiting you? Removes delays which sometimes could be days. Saving time

"DocuSign"

What do you like best about DocuSign? I love the convenience of DocuSign! DocuSign makes it easy to fulfill original signature requirements. What do you dislike about DocuSign? Nothing! I cannot think of anything that I dislike about DocuSign and believe it is an ingenious idea! What problems is DocuSign solving and how is that benefiting you? Being able to skip a physical meeting or the delay of sending documents through the mail in order to obtain a verified signature adds efficiency and ...

"Great tool and great partner."

What do you like best about DocuSign? Easy to use for both end users and administrators. What do you dislike about DocuSign? Don't use the system enough to become a true power user. What problems is DocuSign solving and how is that benefiting you? Digital signatures that keep a transactional document connected to our overall digital workflow.