DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Quick and Simple"

What do you like best about DocuSign? All I had to do was click on the section that needed my signature and it automatically moved to the next one. What do you dislike about DocuSign? Only have experience using it as a signer. What problems is DocuSign solving and how is that benefiting you? Easy to digitally sign something and makes the process quicker.

"Very secure"

What do you like best about DocuSign? I love being able to collect payment info from clients with their signatures in a totally online system that is secure. What do you dislike about DocuSign? The lack of options when editing templates. Recommendations to others considering DocuSign: More options What problems is DocuSign solving and how is that benefiting you? Payment with authorization (signature) within minutes from anywhere.

"Quick and Simple"

What do you like best about DocuSign? All I had to do was click on the section that needed my signature and it automatically moved to the next one. What do you dislike about DocuSign? Only have experience using it as a signer. What problems is DocuSign solving and how is that benefiting you? Easy to digitally sign something and makes the process quicker.

"Great resource for Millennial Businesses"

What do you like best about DocuSign? The Docu Sign app is convenient for brick and mortar businesses as well as mobile business. We use it for our mobile business and our clients can digitally sign consent forms on site and the document sent to them automatically. What do you dislike about DocuSign? I had no issues with the program. Even the trouble shooting was impeccable. I liked that clients just put their signature in once then they can just click where they want their signature to be ...

"Ease of use, simple platform"

What do you like best about DocuSign? I appreciate that it easily allows you to sign documents without having to be in person. This eliminates delays in processing since everything is lined up and ready to sign. You can get a copy of the document for your records for future use. The sign here tabs are easy to follow. What do you dislike about DocuSign? There wasnt anything I disliked about this tool. I had a easy time with it. Recommendations to others considering DocuSign: Try it out, its ...

"Love how easy it is to do serious business items."

What do you like best about DocuSign? The ease of sending and signing docs. It's great! What do you dislike about DocuSign? Can't customize directly in the app. Have to get the actual form, edit it, reupload. What problems is DocuSign solving and how is that benefiting you? Signing hassle and chasing people, emailing important docs (not secure).

"Love how easy it is to do serious business items."

What do you like best about DocuSign? The ease of sending and signing docs. It's great! What do you dislike about DocuSign? Can't customize directly in the app. Have to get the actual form, edit it, reupload. What problems is DocuSign solving and how is that benefiting you? Signing hassle and chasing people, emailing important docs (not secure).

"Easy way to send and receive signed documents "

What do you like best about DocuSign? I like that I can easily send documents to be signed over the internet and on any device. The convenience is a huge benefit. What do you dislike about DocuSign? I don’t like it that sometimes the software doesn’t work as intended and little bugs prevent the signing from happening. What problems is DocuSign solving and how is that benefiting you? This solves the huge problem of waiting on people to sign documents and for getting my own documents signed ...

"Easy, quick and simple"

What do you like best about DocuSign? Simple instructions, easy to learn and very quick to get up and running What do you dislike about DocuSign? There is not much to not like about this What problems is DocuSign solving and how is that benefiting you? Just have to print paper and sign and then scan back

"Best Business Tool"

What do you like best about DocuSign? The ease for all parties involved in using DocuSign. What do you dislike about DocuSign? I wish I could edit PDFs directly in the system rather than making a corrected document on my computer and re-uploading. Recommendations to others considering DocuSign: If you want to minimize your sales cycle, or increase your offer letter acceptance rate - Docusign is the product for you! What problems is DocuSign solving and how is that benefiting you? We have ...