9.8
Spot Score
DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 181-190 out of 2954
TC
Toby C
11/09/23
"Fast secure way to view, edit and sign your documents."
What do you like best about DocuSign? I really like how fast and easy everything is. I have used DocuSign for a couple years now and have never had any issues with it. What do you dislike about DocuSign? I have found no downside to using DocuSign. It is my go to for getting documents signed. What problems is DocuSign solving and how is that benefiting you? DocuSign has solved the problems of getting everyone's signatures quick and easy. It really benefits me by speeding up the signing process.
AU
Anonymous User
11/09/23
"Industry standard e-signature tool"
What do you like best about DocuSign? I like how it's well integrated with many device types. Makes it easy to sign documents on the go. What do you dislike about DocuSign? Compared to some other e-signature platforms like HelloSign, DocuSign's UI could be improved to be more modern. What problems is DocuSign solving and how is that benefiting you? We use DocuSign to send out PDFs that need to be signed by our clients when initiating a contract for a new sale. It makes it seamless in that ...
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NZ
Neilmark Z
11/06/23
"DocuSign XP"
What do you like best about DocuSign? I love how neat and straightforward the platform is. What do you dislike about DocuSign? I think it's more accessibility. It's more reliable it will be available sa edge/chrome extensions or Word Processing Add ins. Integrated with POS. What problems is DocuSign solving and how is that benefiting you? electronic Sign
M
MS
11/05/23
desperate to increase revenues
Overall a great product but they seem desperate to increase revenues. Last week DocuSign tried to bully me into going from $600 per year to $6000. Without any justification. They wanted to force me to pay a mandatory 17% support fee. Considering that in 7 years I have only contacted their support twice I found it ridiculous. Guess what? PandaDoc offers the exact same service without the gimmicky and hidden price increases and we switched to them. I think it was a really bad move on ...
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SK
Sanjay Krishna Menon
11/01/23
Made my life so much easier
Made my life so much easier. all my contracts in one place.
EB
Ebony Baker
10/31/23
Amazing!
Easy, convenient and helpful for us and our clients.
JW
Joe Ward
10/29/23
Charged me 3 times for a personal…
Charged me 3 times for a personal subscription. Because i didn't use it a few years ago, i didn't give a valid credit card because it was too complicated to cancel.
M&
M & M Film Productions
10/28/23
Excellent business tool
Date of experience: October 29, 2023
YS
Yuriy Shpot
10/25/23
Very user-friendly application
Date of experience: October 26, 2023
OD
Ols D
10/25/23
I upgraded and I still can't send…
I upgraded and I still can't send documents for signing, crappy service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].