9.8
Spot Score

DocuSign Reviews in June 2026: User Ratings, Pros & Cons
Sign smarter, not harder.
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 171-180 out of 2954
MJ
Mayank J
11/09/23
"DocuSign Review"
What do you like best about DocuSign? This is the best app that I have used in salesforce for signatures What do you dislike about DocuSign? You have to pay for full version beside this everything is good What problems is DocuSign solving and how is that benefiting you? I need a signature app that can help me for signature after integrating with salesforce it helps me to get signature
I
IS
11/09/23
Great product, service and support
Great product, service and support. Solves many of our business challenges and provides lot of opportunity for us to scale beyond basic esignature tools
CM
Cristal M
11/09/23
"Easily send and sign documents in minutes"
What do you like best about DocuSign? DocuSign allows me to interact with clients and quickly get forms signed and transferred without the hassle of waiting for mail or a meeting. I find it to be the most efficient and secure option. This saves me time that on a aoendnworking on other aspects of my business knowing my contracts are secure What do you dislike about DocuSign? I have nothing bad to say. It has worked smoothly and quickly each time I have used it to interact with a client or ...
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GN
Gregory N
11/09/23
"DocuSign Leads to Quicker Closes"
What do you like best about DocuSign? Ease of use for even older clients that aren't tech savvy, makes it very easy to sign documents! What do you dislike about DocuSign? the only downside is something that isn't a DocuSign problem, just some people being hesitant with electronic signatures What problems is DocuSign solving and how is that benefiting you? No need to print, sign, and scan documents anymore!
AM
Akash M
11/09/23
"Best way to manage documents electronically"
What do you like best about DocuSign? 1. Different ways to create signature. 2. Easy to track documents. 3.Time saving What do you dislike about DocuSign? Sometimes text boxes override on each other. What problems is DocuSign solving and how is that benefiting you? Ease employee onboarding & offboarding process
MT
Megan T
11/09/23
"Docusign makes everything easier"
What do you like best about DocuSign? Docusigns userface is super user friendly and intuitive. Its easy to train someone on and makes signing documents for customers very easy. Saves time and money. What do you dislike about DocuSign? Can sometimes be confusing when setting up signatures for multiple people What problems is DocuSign solving and how is that benefiting you? We are a remote agency and need customers to sign legal documents so Docusign allows us to do this without having to ...
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AG
Aaron G
11/09/23
"DocuSign provides an easy and convenient solution for reviewing & signing project documents."
What do you like best about DocuSign? The process for creating and sending documentation is intuitive and seamless, meaning I can get crucial project kickoff docs signed quickly to keep our workflow moving without interruption. Getting email notifications when documents are not only signed but simply viewed helps me stay in-the-know with the review status. What do you dislike about DocuSign? I would love to see staged presets or templates instead of overall templates. So unique documents ...
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AU
Anonymous User
11/09/23
"First hand experience"
What do you like best about DocuSign? I love that it allows me to send a link to my mobile phone to use my phone screen to sign. What do you dislike about DocuSign? In my line of business we process legal documents then sign when all approvals are met. I dislike that the docusign link expires. For some requests an auto new link goes out but other we need to engage the sender for a new link. I wishes all were auto. What problems is DocuSign solving and how is that benefiting you? It resolves ...
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EM
Eric M
11/09/23
"Most efficient and my favorite Document Software"
What do you like best about DocuSign? It's very easy to use and the UI is pleasing. My 80 y/o grandma could use it and excel. What do you dislike about DocuSign? At times, I wonder if maybe it's a little too expensive for something that may offer a freemium version. What problems is DocuSign solving and how is that benefiting you? It made getting contract signed easily and store these document in a convenient spot.
JH
Jennifer H
11/09/23
"A great e-sign option"
What do you like best about DocuSign? I like that docusign is able to let the user sign each pay quickly and fastly, unlike other options such as adobe. What do you dislike about DocuSign? Sometimes hard to read the text on a doc with small font and a lot of pages. Can be daunting feeling. What problems is DocuSign solving and how is that benefiting you? Easy of document signing without having to download a document or print and physically sign.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].