9.8
SpotScore
DocuSign Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
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Spotsaas Editor’s POV
DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 1301-1310 out of 2954
AU
Anonymous User
10/13/20
"Signatures made simple"
What do you like best about DocuSign? Super seamless experience with easy follow-up. Much less stressed about keeping track of documentation What do you dislike about DocuSign? Can sometimes be a tiny bit tedious to access previously signed polls. Recommendations to others considering DocuSign: Great for tracking signatures and paperwork that may otherwise be a chore to file or keep track of. What problems is DocuSign solving and how is that benefiting you? In the past documenting behaviour ...
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AU
Anonymous User
10/13/20
"DocuSign - Excellent solution for your digital signing needs!"
What do you like best about DocuSign? I like how easy it is to navigate the system when trying to send something via DocuSign. You can easily teach yourself and follow the prompts with little to no training. What do you dislike about DocuSign? Haven't found anything that I don't like. What problems is DocuSign solving and how is that benefiting you? Makes it quick and easy to securely send and sign confidential documents.
TG
Terry Goh
10/04/20
Unethical Company - AVOID
Signed up for a year @ USD 300 in July 2020 only to be told that we have exceeded the reasonable use limit (100 envelopes, a magic number which is not mentioned in the terms and conditions during sign up) and our account will be suspended unless we go to a USD 5,000 plan ... unethical company trying to profit off businesses who have had to change their way of getting letter of offers signed during COVID. My advice to everyone is to AVOID this guy and go elsewhere.
TG
Terry Goh
10/04/20
Unethical Company - AVOID
Signed up for a year @ USD 300 in July 2020 only to be told that we have exceeded the reasonable use limit (100 envelopes, a magic number which is not mentioned in the terms and conditions during sign up) and our account will be suspended unless we go to a USD 5,000 plan ... unethical company trying to profit off businesses who have had to change their way of getting letter of offers signed during COVID. My advice to everyone is to AVOID this guy and go elsewhere.
AU
Anonymous User
10/02/20
"Great for contracts"
What do you like best about DocuSign? It’s easy and very simple to use. You don’t have to be tech savvy to use it. What do you dislike about DocuSign? There’s really nothing I dislike about it. Recommendations to others considering DocuSign: I highly recommend it for its ease and simplicity. Even if you’ve never used it before, it’s very easy to catch on to how to use it. What problems is DocuSign solving and how is that benefiting you? It’s easy to sign and share to other agents and clients.
AU
Anonymous User
09/30/20
"Cost Effective and Convenient"
What do you like best about DocuSign? I love the convenient and easy it is to send the paperwork to each of my clients who need to sign lightening fast. I find it easy and quick to use and very user friendly. What do you dislike about DocuSign? It can be difficult to user with a tablet or mobile device at times. Recommendations to others considering DocuSign: Try it out and see how it works for you. There are a ton of options but this is one of the better! What problems is DocuSign solving ...
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D
Doc34
09/28/20
Complètement Nul
Impossible de valider une identité après plus de 20 essais. Avec appareil de qualité et passeport. Impossible d'obtenir une assistance ou de valider par un autre moyen (comme sur AR24 par exemple). Nul, à fuire.
AU
Anonymous User
09/28/20
"DocuSign is simple for setup and all functions"
What do you like best about DocuSign? It was very easy to setup the admin functions and the envelope process What do you dislike about DocuSign? Nothing, it was very easy to work with for our purpose at the bank What problems is DocuSign solving and how is that benefiting you? Third Party vendor contracts
D
Doc34
09/28/20
Complètement Nul
Impossible de valider une identité après plus de 20 essais. Avec appareil de qualité et passeport. Impossible d'obtenir une assistance ou de valider par un autre moyen (comme sur AR24 par exemple). Nul, à fuire.
AU
Anonymous User
09/28/20
"Best solution to online contracts"
What do you like best about DocuSign? The ability to sign and store contracts online without printing anything What do you dislike about DocuSign? I don't like how it handles duplicates/version controls. At the end of a negotiation I find myself with 10+ contract files What problems is DocuSign solving and how is that benefiting you? I'm able to work remotely signing contracts online without going on-site
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].