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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 1271-1280 out of 2954

RD

Reema D

11/06/20

4 out of 5

"A Handy Way to Get Documents Signed Quickly"

What do you like best about DocuSign? Since I don't have a printer/scanner, I do like that it makes it easy for me, a business owner, to review, sign and send contracts and other documents easily. I can upload my own signature and even fill out forms. I've tried similar programs, and have found Docusign to be not only the best value but also be customizable. I save a lot of time using it because without it, I would be going to a printing shop just to sign and send documents which in 2020, ...

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AN

Ashli N

11/06/20

5 out of 5

"Makes signing easy"

What do you like best about DocuSign? I like the ease in which you can send paperwork to clients. Working mostly remote now, like many of us, DocuSign makes it easy to send papers from home without having to drive and drop things off just for a signature. Also, I have found that it's so straightforward for clients to use I don't get many questions on how to do it, even with some older clients who aren't as tech-savy. What do you dislike about DocuSign? Filling out the forms to get ready for ...

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I|

INFO | ML TAX

11/05/20

1 out of 5

Horrible experience with the docusign…

Horrible experience with the docusign sales team and support team. Sales team ringed us says only 100 envelopes can be used. However, support team says you have unlimited envelopes. What should I do with the different response? It's kind like a trap for business purchaser spend $500 only for 100 envelops. We know you want make money but not in this way!!!! Please make everything transparent, clearly list in the tax invoice or contract. It's really bad experience with DocuSign!!!

EW

Eric W

11/05/20

5 out of 5

"Extremely easy to send and review documents. Customer never have an issue completing and envelope."

What do you like best about DocuSign? I like how I get notified that the customer has viewed and completed my envelope. What do you dislike about DocuSign? I don't like how I can not save drafts for future envelopes that need to be sent. Recommendations to others considering DocuSign: Extremely easy to get contracts signed quickly. What problems is DocuSign solving and how is that benefiting you? DocuSign makes it extremely easy for my customer to sign their contracts. They can sign them on ...

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LG

Lelit G

11/05/20

4.5 out of 5

"Signatures without scanning"

What do you like best about DocuSign? I love the point that DocuSign will save energy and time since you do not need to head to work to sign. I also love the point that each location where a signature is needed is highlighted and also the person is able to alter the font utilized simply publish the file to place the signature. What do you dislike about DocuSign? Customer care is not really good. Associates usually are not up to date and appear to be just considering promoting and enhancing ...

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NB

Nathan B

11/04/20

4.5 out of 5

"Great and Dynamic e-signature tool"

What do you like best about DocuSign? Docusign has given us control over files,communicating to us of any changes made on files is a plus for us.It is an exceptional e-signature file for us that is accessible form any device or web -browsers.It is additionally easy to use. What do you dislike about DocuSign? I have no negative concerns about this software. Recommendations to others considering DocuSign: I recommend Docusign for its rich features,ease of use and usability. What problems is ...

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AU

Anonymous User

11/02/20

4 out of 5

"Been using it for years"

What do you like best about DocuSign? I can upload docs easily to have others sign off on the docs. I also can use this for form entry, signing my own documents, keeping long-term access to pdfs and more. What do you dislike about DocuSign? Download a filled document can get a little bit confusing as sometimes I end-up downloading an empty form and then need to re-download from the right spot and I forget which one almost every time. Recommendations to others considering DocuSign: Just do ...

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CS

Crystal S

11/02/20

4.5 out of 5

"User Friendly"

What do you like best about DocuSign? It is very explanatory and user friendly signing software. What do you dislike about DocuSign? We don't have any complaints. It is great software. Recommendations to others considering DocuSign: This is a great program for E-signatures. What problems is DocuSign solving and how is that benefiting you? We are able to get signatures from customers quickly that are no local or do not wish to come into the office.

AU

Anonymous User

10/29/20

4 out of 5

"Best app for e-sig"

What do you like best about DocuSign? User friendly interface makes for an easy experience to get electronic signatures. What do you dislike about DocuSign? There aren’t any downsides to using docusign. It gets the job done. Quick and easy to use. What problems is DocuSign solving and how is that benefiting you? It makes getting signatures needed for important documents without having the customer actually sign in person. Great for use during a pandemic.

AU

Anonymous User

10/29/20

5 out of 5

"Very convenient for signing important documents"

What do you like best about DocuSign? Very simple and easy to use. Respected worldwide and has a great reputation. Provides us the ability to sign agreements from our phones without needing to print and scan. What do you dislike about DocuSign? There really is nothing I dislike, I just wish I had discovered this tool sooner. Recommendations to others considering DocuSign: Highly recommend What problems is DocuSign solving and how is that benefiting you? Signing agreements / documents when a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].