9.8
Spot Score
DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 1141-1150 out of 2954
AG
Adriana G
03/11/21
"Handy and Intuitive"
What do you like best about DocuSign? I like how someone adds a document you are constantly using but not necessarily need to create a template out of it, DocuSign will recognize the fields that need to be filled out. I also like that it remembers the people you have sent documents to so you can easily add them next time if they're a constant client. I enjoy how the fields are customizable in size, and also they are predetermined fields that when you are signing will autofill with your ...
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LT
Linda T
03/10/21
"We have used docusign for the last year because of the pandemic and it has been a lifesaver."
What do you like best about DocuSign? That we can do business during the pandemic and get all of our documents signed without being in person with anyone. What do you dislike about DocuSign? We are a non profit so I wish it was cheaper. What problems is DocuSign solving and how is that benefiting you? we have a lot of documents that the families we serve have to sign, so no we send them through docusign. We also use it to get time sheets mileage and accounts payable signed by the managers.
LT
Linda T
03/10/21
"We have used docusign for the last year because of the pandemic and it has been a lifesaver."
What do you like best about DocuSign? That we can do business during the pandemic and get all of our documents signed without being in person with anyone. What do you dislike about DocuSign? We are a non profit so I wish it was cheaper. What problems is DocuSign solving and how is that benefiting you? we have a lot of documents that the families we serve have to sign, so no we send them through docusign. We also use it to get time sheets mileage and accounts payable signed by the managers.
JR
John Reinmann
03/08/21
DocuSign support is possibly the worst…
DocuSign support is possibly the worst experience I have had in 30 years of IT experience.
JB
Josef B
03/05/21
"A Must Have for a Service Business"
What do you like best about DocuSign? The simplicity and the flexibility to create perfect contracts every time. What do you dislike about DocuSign? The editing takes some time when you have multiple documents to edit. Recommendations to others considering DocuSign: If you are looking for a way to simplify you contract processing this is it! What problems is DocuSign solving and how is that benefiting you? Making sure we have completed and signed contracts.
JB
Josef B
03/05/21
"A Must Have for a Service Business"
What do you like best about DocuSign? The simplicity and the flexibility to create perfect contracts every time. What do you dislike about DocuSign? The editing takes some time when you have multiple documents to edit. Recommendations to others considering DocuSign: If you are looking for a way to simplify you contract processing this is it! What problems is DocuSign solving and how is that benefiting you? Making sure we have completed and signed contracts.
AN
Andy N
03/04/21
"Docusign Review"
What do you like best about DocuSign? User friendly, quick and easy to use. pricing okay. What do you dislike about DocuSign? Amount of envelopes allowed. Should be unlimited. Recommendations to others considering DocuSign: Ask for more envelopes. What problems is DocuSign solving and how is that benefiting you? Paperless is an advantage.
LT
Lisa T
03/04/21
"Office life is far easer with DocuSign"
What do you like best about DocuSign? The ease of use is the best part of DocuSign. What do you dislike about DocuSign? It's trial and error for new functions, but when you figure it out, it's quite easy. What problems is DocuSign solving and how is that benefiting you? Time sheets can be signed remotely and submitted remotely.
AR
Adriana R
03/04/21
"DocuSign saved our business"
What do you like best about DocuSign? Found a way to communicate with our clients once the pandemic hit. Thankful for DocuSign. What do you dislike about DocuSign? Nothing, I love everything about DocuSign. Recommendations to others considering DocuSign: Awesome tool to get clients to review, initial or sign documents. What problems is DocuSign solving and how is that benefiting you? Being able to share documents with clients and obtaining signatures with those clients that were high risk ...
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AU
Anonymous User
03/04/21
"The program is very easy and convenient to use."
What do you like best about DocuSign? east and fast to use. client get the instructions. What do you dislike about DocuSign? nothing as of yet. have not used it much personal.=ly. Recommendations to others considering DocuSign: none What problems is DocuSign solving and how is that benefiting you? getting signature faster
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].