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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 1081-1090 out of 2954

MO

Marvi O

05/11/21

5 out of 5

"I highly recommend using docusign especially now that almost everyone works from home."

What do you like best about DocuSign? It is very user friendly, easy to use plus it is very convenient. What do you dislike about DocuSign? The downside sometimes, signatories do not respond quickly. Recommendations to others considering DocuSign: I highly recommend the use of DocuSign especially at this time where everyone works from home. It is time efficient, cost effective and safe. Instead of sending the documents through couriers, which might take a longer time for the recipient to ...

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MO

Marvi O

05/11/21

5 out of 5

"I highly recommend using docusign especially now that almost everyone works from home."

What do you like best about DocuSign? It is very user friendly, easy to use plus it is very convenient. What do you dislike about DocuSign? The downside sometimes, signatories do not respond quickly. Recommendations to others considering DocuSign: I highly recommend the use of DocuSign especially at this time where everyone works from home. It is time efficient, cost effective and safe. Instead of sending the documents through couriers, which might take a longer time for the recipient to ...

Read more

AU

Anonymous User

05/11/21

5 out of 5

"DocuSign has been the fastest, most efficient platform for paperwork."

What do you like best about DocuSign? I love the fact that you can assign a spot for signing and send it to the recipient to complete the signature. What do you dislike about DocuSign? I would like if we could go back and edit a particular page and send back for signing once it has already been signed the first time. Recommendations to others considering DocuSign: Use it and email it yourself first to try out the technicalities. What problems is DocuSign solving and how is that benefiting ...

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NA

Nisar A

05/11/21

5 out of 5

"Seamless document generation"

What do you like best about DocuSign? Easy to install, setup and configure. Simple UI for better user experience What do you dislike about DocuSign? Nothing of that sort which I dislike about it What problems is DocuSign solving and how is that benefiting you? Mass emails with e-sign

CM

Cathy M

05/11/21

5 out of 5

"DocuSign is the most intuitive e-signing app"

What do you like best about DocuSign? I like being able to create templates for frequently used documents for signing, so that they're signed right the first time. What do you dislike about DocuSign? It could be easier to import your own signature. What problems is DocuSign solving and how is that benefiting you? Ensuring that anyone in the organization can send documents for signing without having to know where in the document tags need to be placed.

AS

Anita S

05/11/21

5 out of 5

"A great option for electronic approvals"

What do you like best about DocuSign? I can send documents for multiple approvals and copy persons to receive documents at any stage of approvals. Very user friendly interface. What do you dislike about DocuSign? There is a limit on size of files uploaded to each envelope. There should be an overall option in settings to set a default expiration date of all envelopes. Contacts list should be more accessible for editing. What problems is DocuSign solving and how is that benefiting you? I ...

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AU

Anonymous User

05/11/21

5 out of 5

"Super useful service"

What do you like best about DocuSign? That is saves the hassle of editing and scanning documents What do you dislike about DocuSign? Nothing, it is a super way to send signed documents securely What problems is DocuSign solving and how is that benefiting you? I am sending all consent forms and authorisation forms for patients via DocuSign, saving paper, postage, time. It is quick and easy to use.

AU

Anonymous User

05/11/21

5 out of 5

"User friendly and very useful"

What do you like best about DocuSign? The ease of adopting signature and signature workflow What do you dislike about DocuSign? Overall UI seems little dated with respect to the theme Recommendations to others considering DocuSign: Highly recommended What problems is DocuSign solving and how is that benefiting you? Have used embedded DocuSign for signing real estate agreements and stock agreements with employers

DH

Dominique Hackett

05/11/21

1 out of 5

I could not find a way to DELETE my…

I could not find a way to DELETE my payment information when I wanted to cancel. I emailed support that I was canceling my account and they assured me that I would not be charged. .... I was charged $300 and they agree then should not have taken my money. It's been over a month and I still do not have my money back. I am NO LONGER recommending this service. And I am still waiting for my refund. In my mind they have essentially stolen my money as I have a customer support ticket saying my ...

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DC

Devesh C

05/11/21

4.5 out of 5

"My experience is very Good with DocuSign very good company give more importance of privacy of users"

What do you like best about DocuSign? DocuSign was good service they provide while I am security researchers I found some flaw in DocuSign they fixed in 6 days They give priority to privacy of user Great I also using application What do you dislike about DocuSign? I don't dislike anything all things are great What problems is DocuSign solving and how is that benefiting you? I don't have problem but I get benefit Happy to found flaw in DocuSign and It was my first bounty so I usually use to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].