DocuSign Reviews in June 2026: User Ratings, Pros & Cons

"The only software that signs online contracts"

What do you like best about DocuSign? So easy to use and very professional looking. My clients feel safe signing contracts through DocuSign. What do you dislike about DocuSign? Creating text boxes for customers to enter information might be more accurate. Attempting to align text with existing information can be tricky. What problems is DocuSign solving and how is that benefiting you? Every contract I've signed by my customers is done through DocuSign is now easy to use from any device.

"Docusign works for work"

What do you like best about DocuSign? The ease of form upload and signature assignment What do you dislike about DocuSign? The form builder isn't as useful as uploading a predesigned form Recommendations to others considering DocuSign: Upload your forms to their online service and let their system auto populate the forms What problems is DocuSign solving and how is that benefiting you? No problem and great Eocene in collecting signatures virtually

"Very intuitive from a user persepctive"

What do you like best about DocuSign? Easy collaboration on contracts during COVID 19. This helped facilitate adjustments to our contracts and procurement process during offsite. The process was so smooth most vendors have continued to utilize these services following quarantine What do you dislike about DocuSign? Difficult to reassign signers unless you own the document. Several times we have been sent a contract with the signatures assigned incorrectly, and we are unable to adjust these ...

Unintuitive, unreliable and confusing

This is one of the most unintuitive, poorly designed apps I've ever used. I have been trying to use it as part of my university to get forms filled out by committee members. They keep getting confused because they can't figure out how to insert text boxes and honestly, I can't blame them because it's unintuitive. If you request a signature from someone and they decline, it completely screws everything up. I can't even find the document anymore on my profile and this has happened to me ...

"Really easy for people to use"

What do you like best about DocuSign? Uploading forms is easy, and so is placing signature boxes, making sending documents a breeze. What do you dislike about DocuSign? I wish it would compel people to have to draw a signature rather than allowing them to use one that is just a script font. What problems is DocuSign solving and how is that benefiting you? Docu-sign solves the problems of collecting signatures electronically in a secure and safe format. I have also noted the benefit of ...

"docusign is an easy tool"

What do you like best about DocuSign? digital, no printing, so not scanning, faster What do you dislike about DocuSign? nothing really, sometimes space or signature doesn't look as real as a pen Recommendations to others considering DocuSign: Easy to use, digital What problems is DocuSign solving and how is that benefiting you? speed and less scanning/printing - a better option

"Streamlined global program applications using DocuSign"

What do you like best about DocuSign? It's pretty convenient with adv options. What do you dislike about DocuSign? A little confusing to figure out how to manage specific personalized forms where name changes using a list of names What problems is DocuSign solving and how is that benefiting you? Dealing with large number of forms as applications for a global program. Initially it was all manual but now that it's digital thanks to docusign, the management and communication has become ...

"A convenient way to digitally sign any PDF document"

What do you like best about DocuSign? I love how I can quickly sign any PDF document from my mobile device via your mobile app without printing, signing, scanning and returning them manually. What do you dislike about DocuSign? Occasionally it fails or you cannot successfully export the signed PDF file, which I have to restart again. What problems is DocuSign solving and how is that benefiting you? It has helped me to make document signatures quickly especially in these pandemic days.

"Benefits of Docusign"

What do you like best about DocuSign? We can prepare and manage documents from anywhere with few clicks and also get signature on documents conveniently What do you dislike about DocuSign? Less Customizable for bidirectional Integration What problems is DocuSign solving and how is that benefiting you? Generating Quotes for Business purpose and get the approval by signature. Great Time Saver with their Configurable steps.

"Easy, efficient and paperless!"

What do you like best about DocuSign? The thing I like most about DocuSign is the efficiency. Gone are the days where you have to print, sign, scan and send. I have used DocuSign to both issue and receive documents for signing and find both ends of the service extremely user friendly and seamless. What do you dislike about DocuSign? Genuinely nothing. A great step forward in validating documents in a secure manner. Recommendations to others considering DocuSign: Just try it! I've yet to ...