DocuSign CLM Reviews in June 2026: User Ratings, Pros & Cons

Great for small legal departments and uniform contracts

What do you like best? I love that it has cut down on the clutter in my inbox. Makes internal review of standard, non-complex contracts easy. What do you dislike? We have a lot of complex contracts, and review of those is often challenging on the Spring platform. Also - it is sometimes hard to deal with changes that occur mid-workflow. What problems are you solving with the product? What benefits have you realized? Streamlining the contract review process and making sure people ...

Easy to use, very flexible

What do you like best? The ease with which I got started and the flexibility of the software. What do you dislike? It times out too quickly for me. Once I log in, it would be nice to stay logged in for at least 2 hours. Recommendations to others considering the product: This software is easy to set up and is very flexible. We use document attributes feature to code each document. We need to keep track of with our NDAs and Master Agreements, where our projects are located and ...

Satisfied customer

What do you like best? dynamic search means never losing track of a document and security is amped up so need to know can be enforced. What do you dislike? Licenses are pricey and doesn't integrate as fully as I was hoping (with Salesforce) Recommendations to others considering the product: Map out your plan in advance, makes setup much easier. And, get that training time! You don't have to use it all at once but it is so nice to have when you need it!! What problems are you ...

Solid product integrated with Salesforce

What do you like best? Since we have had product has had a could of solid feature releases What do you dislike? Some of the integration with Salesforce is not great. Users behave totally different What problems are you solving with the product? What benefits have you realized? Na

Nice Features but bad Salesforce.com integration

What do you like best? Generate documents automatically with a few clicks What do you dislike? SpringCM info is not pushed to salesforce through regular salesforce fields or objects and its a problem when reporting from salesforce. Workflows are really difficult to create and there is no enough documentation on how to create a workflow and use all the different elements that you can include in a Workflow What problems are you solving with the product? What benefits have you ...

Efficiency & Visibility

What do you like best? Workflow automation & status visibility. What do you dislike? The repository. It's not live yet. Was expecting our historical documents to be migrated before we went live, but that did not happen so we are still using our old method. Recommendations to others considering the product: Test, test, and test some more before going live all scenarios you are likely to encounter when live. What problems are you solving with the product? What benefits have you ...

General Counsel

What do you like best? SpringCM was chosen because of it's look and feel. It looks and feels like it's a Mac versus a PC. That is its best feature...it's easy to use. What do you dislike? As of right now, the only thing I dislike is the fact that end users need a license to integrate with the system. I would love to see everyone who just uses the system to check their client accounts and see contracts in the system be free without a license being needed. Recommendations to others ...

User Friendly and Efficient

What do you like best? The best things that I like about SpringCM is that my colleagues can send their executed contracts to a folder simply by providing them a simple email address and I don't have to train everyone of them to do it. Also, I love the reminder feature for contracts. What do you dislike? I dislike that workflows don't come included in the minimum package. What problems are you solving with the product? What benefits have you realized? The solution is provides for ...

Great Contract Management Application

What do you like best? Ability to Check-In/Check-Out while collaborating on a document andSalesforce integration is great. The Doc Launcher makes merge templates powerful. What do you dislike? It's a decently pricey add on if you have a large Salesforce user base. What problems are you solving with the product? What benefits have you realized? We are using it for contract and proposal collaboration.

A great way to complete SOW's

What do you like best? Everything is in one place, easy to find, and easy to execute. Other software is too complex and takes too long to complete. SpringCM is easy to use and very smart. What do you dislike? The only thing I really disliked was the setting up time. This is probably due to the fact I am impatient, but once it is setup, it's great. What problems are you solving with the product? What benefits have you realized? Our SOW system was dependent on a bunch of teams, ...