DocuSign CLM Reviews in June 2026: User Ratings, Pros & Cons

Document Management with SpringCM

What do you like best? Document Workflow and professional services What do you dislike? lack of product documentation. They do not offer user training sessions and developers training sessions What problems are you solving with the product? What benefits have you realized? document generation and workflow

Good

What do you like best? It can be easily integrated with Salesforce.It gives functionalities like workflow.We can generate document,we can upload/download from Spring CM easily What do you dislike? Sometimes the synchronization between Salesforce and SpringCM takes time.Documentation of SpringCM needs improvement What problems are you solving with the product? What benefits have you realized? With SpringCM product we are solving problem of contract of Contract Management earlier ...

SpringCM good and great, has room to imporve.

What do you like best? The ease of use on the user side. The system also has very good and direct customer service. We tend to have access to develops quickly when needing to correct a bug or implement a fix. What do you dislike? On an administration side, there is still a lot of manual process in editing CSV's and configuration files. This can lead to easy mistakes and often some puzzling outcomes. A CSV editing tool built in and full SSO integration would make the system more ...

SpringCM

What do you like best? The document generation tool is amazing! It makes the contract drafting process so much more efficient, easy, and accurate and empowers our business users to own the CLM process. What do you dislike? SpringCM won't solve issues with your CLM processes. In our organization we've encountered some issues with change management and shifting the culture to empower business users to understand and own their contracts. What problems are you solving with the product? ...

Just getting started

What do you like best? We are still in the implementation process, but decided to go with Spring because of the many positives - the tracking/comments in the documents, the email capabilities inside of Spring, the connection with Salesforce, the tracking of the entire process. We are very excited to get up and running! What do you dislike? As we are still in implementation, I can't say I have found any concerns. What problems are you solving with the product? What benefits have you ...

Surprisingly robust contract automation and workflow system

What do you like best? The ability to keep and maintain contract templates in Word as well as the ability to generate actual contracts using standard word features makes SpringCM incredibly powerful and flexible. The result is a small learning curve for end users and almost immediate return on investment. What do you dislike? SpringCM lacks the type of sophisticated documentation that I'd expect from an enterprise system of this sort. They say they're working on this, but it certainly ...

My review

What do you like best? They have been flexible with us as our implementation coincided with an acquisition. What do you dislike? We have had to have a couple implementation managers as they've juggled projects What problems are you solving with the product? What benefits have you realized? Faster document generation, standardization of documents

Unlikely to Recommend

What do you like best? I appreciate SCM's leadership - I've met with upper management several times and they are incredible salesmen. I also appreciate the support team - whenever I've put in a ticket someone has gotten back to me quickly. What do you dislike? Almost everything. From the clunky interface to the lack of specialized support down to the inability to put our data in and get it out. The interface is outdated and slow. Our contract requires specialized support, which is ...

SpringCm

What do you like best? the ability to customize the program, however that also is the hardest part of it What do you dislike? the complexity of programming the work flows but hopefully the new interface will make this easier What problems are you solving with the product? What benefits have you realized? started out as a solution for legal contracts and quickly morphed to other departments and functions (business development, sales, accounting, travel and IT) wanting to set up ...

Does what it promises. Great contract management solution.

What do you like best? Can perform simple or highly complex workflows around contract generation, signing, and storing of documents. Integrates with Salesforce, which is a must for us. What do you dislike? There is no online redlining process. An online interface that negated the need for Microsoft Word would be perfect. What problems are you solving with the product? What benefits have you realized? Needed a way to digitize contracts and store them in a sortable repository for ...