Document360 Reviews in July 2026: User Ratings, Pros & Cons

"Simple and reliable Knowledgebase hosting solution for your business needs"

What do you like best about Document360? Creating, editing, and publishing content is self-explanatory and straightforward, easy to use UI, and has excellent support. What do you dislike about Document360? Using tables in markdown editor seems to have fewer options; however, HTML editor fulfills your needs, so no worries. What problems is Document360 solving and how is that benefiting you? We solve various customer problems by hosting FAQ documentation, and one of the significant benefits ...

"One of the Best & easy to use Knowledge Management System!"

What do you like best about Document360? User friendly, easy-to-use KMS software where you don't need to be a technical expert! What do you dislike about Document360? I don't dislike any. I feel comfortable using the tool. What problems is Document360 solving and how is that benefiting you? We are hosting internal documentation for employees.

"Helped a lot to make my work productive and efficient"

What do you like best about Document360? It helped me save a lot of time. Worth it What do you dislike about Document360? There isn't much to dislike but hope they keep updating it on a regular basis according to the market needs Recommendations to others considering Document360: Try to implement this for your organization What problems is Document360 solving and how is that benefiting you? Our team can work under the same roof without interrupting others work

"Document and Compliance Specialist"

What do you like best about Document360? Document360 is user-friendly, has a clean profile and is very versatile. What do you dislike about Document360? Document360 doesn't allow two persons to work on the same document at the same time. What problems is Document360 solving and how is that benefiting you? Document360 is helping us to build a knowledgebase of helpful information for our customers' commonly-asked questions.

"Great tool for documentation"

What do you like best about Document360? Versioning and the inbuilt analytics feature is great What do you dislike about Document360? Finding things in the content tools and settings sections What problems is Document360 solving and how is that benefiting you? Documentation needs have been resolved

"A straightforward knowledge base that will adapt as our service develops"

What do you like best about Document360? It was really straightforward to set up and populate. The interface is very intuitive and the initial guides built into the software are really helpful. The customer service that backs this up is exceptional. They're very responsive to any questions and were happy to help us choose the right plan. This continues with regular meetings (if you want) keeping you informed of new features. I get the impression it's constantly being worked on and very much ...

"Document360"

What do you like best about Document360? Document360 has a lot more features than other solutions. What do you dislike about Document360? Nothing. It's easy to use and set up for anybody. Recommendations to others considering Document360: We tried different solutions, but others don't offer for this price so many features. What problems is Document360 solving and how is that benefiting you? Knowledge base for our ERP software.

"A Knowledge Management Software Worth It"

What do you like best about Document360? As a content producer I need to create, edit and track the performance of my content in a way that maximizes my work efficiency. And using Document360, I can say that I was able to implement that quickly. It has been great too for me to create content. What do you dislike about Document360? Would have been better if the trial period could have lasted longer. Recommendations to others considering Document360: I absoultely recommend Document360 for any ...

"A 360-degree Documentation Management Tool I could Ask for"

What do you like best about Document360? I loved the access to the revisions and restoring them with just a few clicks. It helped me track all the activities within the team for the upcoming content piece. Moreover, Document360 also allows private, login required, documentation dashboard for the complete smoothness within the clients and team members. Plus, they have readymade templates and a user-friendly dashboard to create SOPs and FAQs which I can populate within the team in minutes. ...

"A Knowledge-Base Software Par Excellence"

What do you like best about Document360? Being a creative content writer, the Knowledge-base portal in there is one of my most loved feature. It not only lets me write and edit freely but also helps with content review and analysis by my peers at a later point. Simultaneously, the autosave feature has been a lifesaver countless times. What do you dislike about Document360? I think it would be really great if they had an app as well, but that's about the only thing that bugs me. What ...