Document360 Reviews in July 2026: User Ratings, Pros & Cons

"All-in-one place for Documentation"

What do you like best about Document360? Document360 has all the necessary tools required to build a website and write/post your documentation in any way you want. You do not need to learn any coding/language for the same! What do you dislike about Document360? There is nothing particular to dislike as the team from Document360 has their support for the entire time and resolves the issues. The only thing is chat time with support can be improved a bit. What problems is Document360 solving ...

"All-in-one place for Documentation"

What do you like best about Document360? Document360 has all the necessary tools required to build a website and write/post your documentation in any way you want. You do not need to learn any coding/language for the same! What do you dislike about Document360? There is nothing particular to dislike as the team from Document360 has their support for the entire time and resolves the issues. The only thing is chat time with support can be improved a bit. What problems is Document360 solving ...

"Document 360 is a software no enterprise should miss upon!"

What do you like best about Document360? As a content marketing agency, managing documents efficiently and systematically has been one of our main concerns. We needed a knowledge management system to help us streamline and organize our documents. That's when we went ahead with Document 360 and it was everything we were looking for. What do you dislike about Document360? There is absolutely nothing that is of concern to me when it comes to Document 360. I have been using this software for a ...

"Document 360 is a software no enterprise should miss upon!"

What do you like best about Document360? As a content marketing agency, managing documents efficiently and systematically has been one of our main concerns. We needed a knowledge management system to help us streamline and organize our documents. That's when we went ahead with Document 360 and it was everything we were looking for. What do you dislike about Document360? There is absolutely nothing that is of concern to me when it comes to Document 360. I have been using this software for a ...

"Excellent Documentation/Information Knowledge Center"

What do you like best about Document360? - Easy to author articles and categorize information for end-users - Easy to customize the user interface - Easy integration with our application platform as well as our Salesforce Community - Friendly and knowledgeable customer support What do you dislike about Document360? The time zone difference, at times, delays responses. What problems is Document360 solving and how is that benefiting you? We converted our entire PDF library into a single, ...

"Excellent Documentation/Information Knowledge Center"

What do you like best about Document360? - Easy to author articles and categorize information for end-users - Easy to customize the user interface - Easy integration with our application platform as well as our Salesforce Community - Friendly and knowledgeable customer support What do you dislike about Document360? The time zone difference, at times, delays responses. What problems is Document360 solving and how is that benefiting you? We converted our entire PDF library into a single, ...

"Great tool, Ease of navigation, Best for Customized Knowledge Base"

What do you like best about Document360? Document360 is one fine tool that eases the creation and maintenance of the document for a wide range of audiences. What do you dislike about Document360? No spell check is a bit of an issue but Document360 has been introducing new features at a rapid rate, and I'm looking forward to their quick fix for this as well. What problems is Document360 solving and how is that benefiting you? The first and foremost benefit is having control over the release ...

"Great tool, Ease of navigation, Best for Customized Knowledge Base"

What do you like best about Document360? Document360 is one fine tool that eases the creation and maintenance of the document for a wide range of audiences. What do you dislike about Document360? No spell check is a bit of an issue but Document360 has been introducing new features at a rapid rate, and I'm looking forward to their quick fix for this as well. What problems is Document360 solving and how is that benefiting you? The first and foremost benefit is having control over the release ...

The best knowledge base software!

One of the best knowledge base software out there. We have been using it for our SaaS product to help customers with recurring questions. It not helps us reduce ticket volumes, but also help us in providing 24*7 help to our customers.

The best knowledge base software!

One of the best knowledge base software out there. We have been using it for our SaaS product to help customers with recurring questions. It not helps us reduce ticket volumes, but also help us in providing 24*7 help to our customers.