Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

Makes texting prospects a lot easier

What do you like best? that i can quickly and easily text my prospects. easy to use. doesn't let me miss a text or voicemail from prospects. i like the message transcriber so i always have documented notes of what was said on a call with a prospect What do you dislike? that if i make a call from the Salesforce dialpad extension and then switch over to the dialpad desktop app and am trying to select 1 on the keypad, it doesn't work until I go all the way back to the salesforce ...

Easy to Use

What do you like best? The ability to receive calls on multiple devices. What do you dislike? We get emails that we have voicemails but they never show up to listen to. What problems are you solving with the product? What benefits have you realized? We are constantly out in the field so being able to receive calls on multiple devices makes sure we rarely miss calls.

Great service teams of all sizes

What do you like best? Best thing is being able to give everyone on the team a phone line without having to invest in cell phones or paying for phone service. Voice transcription is also great What do you dislike? The call quality could be a little better. Sometimes there are dropped calls but this may be due to our internet connection Recommendations to others considering the product: Make sure you have contact with your account rep to make sure it goes smoothly What ...

Solid voice and messaging software and service for my business

What do you like best? The integration with Google and easy to manage interface What do you dislike? I don't have any complaints as of yet at the moment. What problems are you solving with the product? What benefits have you realized? I needed another phone number for calls/texts I would make out or receive for my business. I needed something simple and quick to set up and I was surprised with the amount of services offered and how easy it was to configure.

It's a god alternative to giving your personal phone number

What do you like best? I like it as a messaging tool with my coworkers, kind of like slack, but they aren't doing that. What do you dislike? The image sharing feature needs to be improved on. I want to be able to zoom in. I also want to click on an arrow to go to the next photo... not have to exit out and click on the next photo. I also want gifs to work. What problems are you solving with the product? What benefits have you realized? We use it at the office as a ...

Dialpad Talk

What do you like best? Saving and transcribing conversations with contacts What do you dislike? Relies on wifi being spotless. If the connection isn't great it can be impossible to work. What problems are you solving with the product? What benefits have you realized? Helping my manager review my performance

Dialpad streamlines teacher to parent communication across devices

What do you like best? I love that I can use Dialpad to make calls on both my desktop and my phone. This helps me copy and paste messages into my school's communications reporting app. What do you dislike? I wish Dialpad had a video calling feature. There are some instances where students or parents would like to connect via video and I cannot on my work phone number. What problems are you solving with the product? What benefits have you realized? I am able to save multiple ...

works really well and I like how it transcribes the calls in real time - its like CC for your calls!

What do you like best? Dialbad is so easy to use and records all the data I need via transcription, time last called, texting, etc What do you dislike? Sometimes the calls can get choppy, and its hard to figure out how to set a voicemail up What problems are you solving with the product? What benefits have you realized? Sometimes the connection isnt too great, but It benefits me becuase I can still read what the person on the other end is saying while they are speaking.

Easy to use, ton of useful features, fair price

What do you like best? That you can use it anywhere seamlessly: desk phone, app, web. And that it integrates with other services like our CRM system. What do you dislike? Takes a little bit of work to set up, nut you only have to do that once and support was very responsive. What problems are you solving with the product? What benefits have you realized? Some of our team is remote, and it finds everyone where they are seamlessly.

Easy to use across all platforms

What do you like best? Dialpad is great for texting on the desktop. What do you dislike? Sometimes the numbers that call the main number don't show up and it is difficult to find a callback.. Recommendations to others considering the product: Makes it easier What problems are you solving with the product? What benefits have you realized? Separating business from personnel contacts