Dialpad Talk Reviews in May 2025: User Ratings, Pros & Cons

It's a god alternative to giving your personal phone number

What do you like best? I like it as a messaging tool with my coworkers, kind of like slack, but they aren't doing that. What do you dislike? The image sharing feature needs to be improved on. I want to be able to zoom in. I also want to click on an arrow to go to the next photo... not have to exit out and click on the next photo. I also want gifs to work. What problems are you solving with the product? What benefits have you realized? We use it at the office as a ...

Dialpad Talk

What do you like best? Saving and transcribing conversations with contacts What do you dislike? Relies on wifi being spotless. If the connection isn't great it can be impossible to work. What problems are you solving with the product? What benefits have you realized? Helping my manager review my performance

Confident Communication

What do you like best? Dialpad Talk is an easy integration to use in office on desktop computer, away from office via laptop, and from iPhone. I love the reporting side and ease of use. What do you dislike? Nothing. I haven't a complaint yet. We've been live for about 90 days. Each day, I like the system more! What problems are you solving with the product? What benefits have you realized? We were already using a VOIP system, but the interface was clunky. This works great ...

Dialpad is a user friendly experience. I'm very grateful for the service it provides.

What do you like best? How easily it syncs with the database we use at my place of employment (NXT/Raiser's Edge). What do you dislike? I have no complaints thus far. Overall, the system is wonderful. What problems are you solving with the product? What benefits have you realized? One of the benefits I enjoy is the capability I have to send and receive direct messages to our constituents. I also appreciate the App that easily connects to my phone.

Amazing service with integrations for everything

What do you like best? Integrates with everything (Salesforce, Outreach, Front, etc) and has a very easy mobile app and desktop/web app. Overall it’s the perfect phone system that doesn’t add a lot of complexity or any hardware while still staying simple and easy to use. Despite being easy and lightweight there’s still a tremendous amount of customization and functionality under the hood. By far the best virtual phone system I’ve ever used. What do you dislike? While call recording ...

Excellent phone service

What do you like best? I really like that there is an app for my cell so that I can use my phone and my computer. I also really like the texting feature from my computer/app. What do you dislike? Sometimes when I read a message the alert doesn’t go away. The text voicemails don’t always capture the correct words. What problems are you solving with the product? What benefits have you realized? I can text and talk on the phone in the same thread so that I can easily keep ...

Dialpad Talk User Review

What do you like best? Dialpad installs on every device I use. Laptop, cell phone, tablet... This allows me to be away from my desk and not worry I will miss a call work related. What do you dislike? I find the transcription log of the call not helpful at all. The voicemail transcript is equally bad. You need to listen to the audio file to make sense of what the caller said. Recommendations to others considering the product: If you need a solution that works, and you manage ...

Dialpad

What do you like best? Love the salesforce integration. It was so east to contact the leads and create a good experience What do you dislike? The number of updates and issue with the app Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? sometimes the app will close when I'm on a call

Must use solution especially if you travel internationally

What do you like best? I travel a lot internationally and love the fact that I can connect to wifi anywhere using Dialpad Talk and have a local US number available at all times! It's extremely easy to use, has never failed me, and has great features! What do you dislike? None I can think of, truly! Can't think of any right now. What problems are you solving with the product? What benefits have you realized? Having access to a local US number when travelling internationally ...

great for calls and messaging

What do you like best? I like that I do not have to use my own phone number. Setting up and making calls is really easy and so was the setup and getting acquainted with Dialpad. I also like that on my computer I get a notice on the side. What do you dislike? I think the voicemail transcript can be improved, overall it is good. If I have had a poor call, I can report it or put it in the ranking after the call. I think Dial pad works to solve issues quickly What problems are you ...