DearDoc Reviews in September 2026: User Ratings, Pros & Cons
Revolutionizing healthcare communication and patient reach.
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DearDoc offers custom pricing plan
DearDoc Reviews & Ratings
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Spotsaas Editor’s POV
DearDoc's AI chat feature and 24/7 website engagement tools work well for practices looking to capture appointment requests outside business hours. However, pricing is a significant concern—multiple users report costs that exceed initial quotes, and contract terms have led to billing disputes. Before shortlisting, verify the exact monthly cost in writing, confirm ...Read more
DearDoc pros and cons
AI chatbot answers patient questions and schedules appointments, reducing staff workload.
Customer support is responsive and helpful in resolving issues and providing guidance.
Dashboard tracks clients and stores information efficiently.
Integrates with EMR systems to support operations and extend functionality.
Misleading sales tactics, falsely representing association with reputable entities like WebMD to push sales.
High-pressure sales techniques, deceptive practices, and aggressive behavior during sales calls.
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Showing 81-83 out of 83
DL
Dawn L
02/10/23
"Horrible service and disappointing ethics"
What do you like best about DearDoc? The website they built for us was beautiful. The concept is wonderful (if they were dependable). What do you dislike about DearDoc? They did not follow through as agreed upon. Didn't post social media posts on time and posted the wrong posts to our site. Did not update our website and would not give us access to update it ourselves. I cancelled services (several times) and they have a ridiculous protocol to terminate. Even after having a DearDoc employee ...
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TF
Tek F
07/21/22
"Not happy"
What do you like best about DearDoc? Decent product that got the job done. I feel like the patient trafick was captured on my website more with DearDoc than without it. What do you dislike about DearDoc? I feel like I was sold one thing and then got something else. Once I started using the program I realized it was not what I was expecting. The salesman was a little slimy and I felt like I got tricked into signing up. Not cool. lost my trust instantly. Recommendations to others considering ...
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GB
Gregory Bernard, D.C, RPGST
05/24/22
SNeaky unethical contracts and renewal process up charging for year two
I am a one year customer on reduced rate for an AI product of marginal value to my company, then got an email 36 days before renewal date, sent in cancellation 6 days before renewal and they billed me almost 5k, saying the contract says if not wihtin 30 days we can bill you whole amount. Remember I oringinally paid about 1K. Try jsut doing good business and earning the business not deceptive sneaky ways. I offered to pay one month and they refused. Dont have time to talk when I call ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].