DealerCenter Reviews in August 2026: User Ratings, Pros & Cons
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DealerCenter Reviews & Ratings
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Spotsaas Editor’s POV
DealerCenter has been widely praised by users for its comprehensive features and user-friendly interface. Customers appreciate the personalized support received from their account managers, such as Ryan and William, who go above and beyond to assist with any queries or training needs. The integration capabilities with lenders, inventory management, and finance ...Read more
DealerCenter pros and cons
DealerCenter representatives provide personalized and helpful customer support, making users feel valued.
DealerCenter includes CRM, DMS, website integration, and credit reporting for dealership management.
The interface is easy to use, with training and support available from named representatives including William, Ryan, and Saul.
The platform integrates with Autocheck, dealership websites, and loan providers, reducing manual steps.
Some users have experienced challenges with system updates being introduced without prior notification, leading to temporary disruptions and delays in issue resolution.
There are occasional complaints about pricing, with some users feeling that certain integrations or services may be costly, impacting overall value for money.
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Showing 21-30 out of 32
RM
Rudy M
03/31/21
"Dealer Center Choice Review"
What do you like best about DealerCenter? The fact that when I call for customer service I always speak to a real human and especiall the communication that Ryan has with me. What do you dislike about DealerCenter? There has been no instant that I have not liked dealing with Ryan or Dealercenter reps. What problems is DealerCenter solving and how is that benefiting you? Wed are solving the problem of logging into several dashboards, and now we just login to dealercenter. Its been a great ...
Read more
RM
Rudy M
03/31/21
"Dealer Center Choice Review"
What do you like best about DealerCenter? The fact that when I call for customer service I always speak to a real human and especiall the communication that Ryan has with me. What do you dislike about DealerCenter? There has been no instant that I have not liked dealing with Ryan or Dealercenter reps. What problems is DealerCenter solving and how is that benefiting you? Wed are solving the problem of logging into several dashboards, and now we just login to dealercenter. Its been a great ...
Read more
AM
Andy M
03/30/21
"BHPH is a must for your dealership!"
What do you like best about DealerCenter? Great reports for BHPH. I can track all my payments and balances. These reports can be customized to my liking, and if you do not like reading reports they also offer dashboards making it much easier to understand your porfolio. I can also report to the credit bureaus. All in one system. What do you dislike about DealerCenter? I still have to collect a wet signature. Docusing would make things better for the sale process. What problems is ...
Read more
AM
Andy M
03/30/21
"BHPH is a must for your dealership!"
What do you like best about DealerCenter? Great reports for BHPH. I can track all my payments and balances. These reports can be customized to my liking, and if you do not like reading reports they also offer dashboards making it much easier to understand your porfolio. I can also report to the credit bureaus. All in one system. What do you dislike about DealerCenter? I still have to collect a wet signature. Docusing would make things better for the sale process. What problems is ...
Read more
HX
Houa X
03/24/21
"DMS full solution for dealership software"
What do you like best about DealerCenter? Dealer Center's mobile app allows me to take photos from my iphone and put it on to my website. My current DMS frazer does not have that option What do you dislike about DealerCenter? so far I have no complaints about the system What problems is DealerCenter solving and how is that benefiting you? I can do it all in one place, website, DMS , CRM and books
HX
Houa X
03/24/21
"DMS full solution for dealership software"
What do you like best about DealerCenter? Dealer Center's mobile app allows me to take photos from my iphone and put it on to my website. My current DMS frazer does not have that option What do you dislike about DealerCenter? so far I have no complaints about the system What problems is DealerCenter solving and how is that benefiting you? I can do it all in one place, website, DMS , CRM and books
EA
Eliseo A
03/17/21
"Dealer Center is the ONLY tool you need"
What do you like best about DealerCenter? I can do all of my finance deals, marketing and booking from one site What do you dislike about DealerCenter? I like the whole system, I am glad we made the switch from carsforsale and frazier What problems is DealerCenter solving and how is that benefiting you? I am able to keep track of my BHPH deals and I use their website to collect BHPH payments.
EA
Eliseo A
03/17/21
"Dealer Center is the ONLY tool you need"
What do you like best about DealerCenter? I can do all of my finance deals, marketing and booking from one site What do you dislike about DealerCenter? I like the whole system, I am glad we made the switch from carsforsale and frazier What problems is DealerCenter solving and how is that benefiting you? I am able to keep track of my BHPH deals and I use their website to collect BHPH payments.
MP
Mike P
02/17/21
"Connections Auto Sales Inc"
What do you like best about DealerCenter? I love the customer service I get from my rep Bryan and Stephen from WL.Cash deals and fiance deals all in one What do you dislike about DealerCenter? I prefer the old layout of the website compared to the new one Recommendations to others considering DealerCenter: na What problems is DealerCenter solving and how is that benefiting you? I am able to do financing using DC with ease
MP
Mike P
02/17/21
"Connections Auto Sales Inc"
What do you like best about DealerCenter? I love the customer service I get from my rep Bryan and Stephen from WL.Cash deals and fiance deals all in one What do you dislike about DealerCenter? I prefer the old layout of the website compared to the new one Recommendations to others considering DealerCenter: na What problems is DealerCenter solving and how is that benefiting you? I am able to do financing using DC with ease
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].