Cvent Reviews in June 2025: User Ratings, Pros & Cons

Very User Friendly/One Stop Shop

What do you like best? The platform is incredibly user friendly. They have thought of basically anything you would need to execute an event from start to finish, so they are truly a one stop shop. Their customer service is also excellent -- they are always available to answer questions and have gobs of resources to help you learn how to use their products. What do you dislike? The level of customization within the Cvent products. A lot of the time you can look at an event website, ...

Diagram essential

PROS & CONS What are the best aspects of this product? I like being able to create diagrams for my clients using Social Tables for events that are likely to happen in various spaces in our hotel. The clients are assured of what to expect based on their specifications, and this ensures that their event will go smoothly and as planned. What aspects are problematic or could work better? It would be great if the program would be easier to learn, especially for beginners, and that it can ...

Comprehensive event registration tool that seamlessly integrates into a variety of virtual platforms

What do you like best? What I love most about Cvent is that even if you only manage 1-3 events a year vs. 100+ events a year, it still offers so much value. It takes away a lot of the manual work associated with managing one event, much less 100+ events per year. There are so many avenues for personalization within Cvent, from a branding perspective, as well as a features/functionality perspective. We don't charge to attend our events, but if that changes, it's comforting to know that ...

Warning

Warning: do not sign a contract with this firm. Read the terms closely. This is not a company that cares about retaining you. No force majeure. So if your event is cancelled they will still hold you liable. What they will do is offer you terms but only if you sign up for an extension to your contract. They know no one reads opinions like these. And their sales people are told to just sell. Support is through non english speaking people. Their accounting is poor. Don't go with these people ...

Cvent is the best for Event Management and Virtual Events!

What do you like best? Cvent’s biggest asset is creating efficiency’s. This tool supports our RFPs for sourcing events and registration information. My team of five can keep all their records in one place. Cvent also does a great job at keeping up with technology. I love all the updates they have made to the registration site builder to make it even more customizable. The support found in the online community, on the phone, or via chat is wonderful. They are also a great as many of us ...

Cvent - simplifies event management!

What do you like best? Cvent is a great all-in-one platform. To know that we get to easily build a good looking event website that will let our attendees register & process payment, is a no brainer. We have used it for simple webinars as well as our larger conference with break out sessions and nightly events. We recently had to switch over all of our on-site corporate trainings to web based trainings. It was a smooth transition. I'm newer to event management but I can't imagine planning ...

We Love Cvent!

What do you like best? I love the support!!!! Cvent provides the best support in the industry. We are constantly calling the support group to help us set up our events. They are excellent. What do you dislike? There are times that we do not know the new upgrades. Communication would be a great thing so we know more quickly when there are new add-ons, etc. What problems are you solving with the product? What benefits have you realized? We were looking for an online ...

Cvent for Virtual Events

What do you like best? Cvent is a one stop shop for all of our event needs. Through our RFP process, we use Cvent to source different venues in countries all over the world to find the perfect venue for our events. We are currently sourcing for 2021, and it's been great to use the comparison tool to sort through different venues comparing their meeting room sizes, sleeping rooms, and distance from major airports. We are also using the Crowd Compass mobile app to engage our conference ...

Beginner essential

PROS & CONS What are the best aspects of this product? I appreciate that while I was still in school, I am able to draw up simple floor plans for free and I'm able to save them as PDFs. What aspects are problematic or could work better? More features for floor plans would be helpful. What specific problems in your company were solved by this product? Being able to draw up floor plans easily. Trending items and updates about the industry are also available on their blog. Are ...

Cvent

What do you like best? There are a lot of resources available to help What do you dislike? I sometimes think it can be a little confusing to build a page, I haven't had a ton of experience, only a few small events Recommendations to others considering the product: Take training classes What problems are you solving with the product? What benefits have you realized? Registration for employee training