Cvent Webinar Plus Reviews in June 2026: User Ratings, Pros & Cons

"Cvent gives you what you pay for"

What do you like best about Cvent? Our event registrations are very complex with multiple paths and registration types for most events and Cvent is the only tool we have found that allows us to give our end user what they want. The customer service is also very helpful and available to answer questions. What do you dislike about Cvent? It is expensive and therefore we are not able to use it for our simpler yes/no events. I would love a pricing structure based on complexity so I'm not paying ...

"Disappointed in the actual 'help', but not the lack of desire to "help'. They are nice people."

What do you like best about Cvent? I like the ability to have people request their own refunds so that I do not need to have a hand in every transaction. What do you dislike about Cvent? It took WAY too long for me to figure out the chain of command. Many people CC'd on emails - but it took MONTHS for me to have a conversation where I figured out the role of each person - so I went to the wrong person for help each time. Recommendations to others considering Cvent: consider how much time ...

"Not Very User-Friendly"

What do you like best about Cvent? Cvent is the industry leader, mostly because they keep buying up smaller competitors, but I don't use it unless I have to. What do you dislike about Cvent? If the client doesn't speicifcally request cvent, I don't use it. I prefer other registration software because it is simpler and easier to use, and the back end is more intuitive. Recommendations to others considering Cvent: Work on the customer experience on the back end. Currently painful. What ...

"Best event software there is, but a work in progress!"

What do you like best about Cvent? Cvent has incredible reporting power and the ability to gather just what you need as a planner. Customer support is absolutely fantastic and always able to help with solutions quickly. What do you dislike about Cvent? While the platform is powerful, there is a very steep learning curve. I have been using Cvent for almost 5 years and am constantly learning/finding new things. One of the biggest challenges when I started using the platform was that I ...

"Cvent is a great tool"

What do you like best about Cvent? I love the ease of use once you play around a little bit. What do you dislike about Cvent? sometimes things don't work as quickly as I would like and take a lot of clicks to get to. also, with updates rolled out in phases it is a lot of switching back and forth between current and "New"/beta products. What problems is Cvent solving and how is that benefiting you? we can take credit card payments online at a later date without involving staff, many ...

"Good Company. "

What do you like best about Cvent? This company is the basis for the majority of what I do in my company. It does exactly what we need it to and the customer support is pretty good. What do you dislike about Cvent? With any technology - things mess up but they are always quick to fix. There are also areas that could be utilized a little better but - can't everything? What problems is Cvent solving and how is that benefiting you? We are a housing company so we use their company to assist in ...

"Cvent "

What do you like best about Cvent? Great customer service, they always find a way to help. What do you dislike about Cvent? Sometimes it requires many steps for something that should be simple. I think the new Flex will help with that. What problems is Cvent solving and how is that benefiting you? It helps make registration easier, especially onsite.

"No complaints"

What do you like best about Cvent? I like that CVENT is a friendly platform for people of all backgrounds. It is easy to explain to utilize. What do you dislike about Cvent? No much to dislike, other than all the notifications that pop up. Recommendations to others considering Cvent: Great platform! What problems is Cvent solving and how is that benefiting you? Full service meeting planning. CVENT has been a great benefit for sourcing hotels and gaining useful information on budgeting, ...

"Great way to scale and optimize your operations."

What do you like best about Cvent? The ability that the system gives you to be able to automate a lot of the tasks that used to take hours to get accomplished using a spreadsheet approach. What do you dislike about Cvent? No very much. Pricing may be a bit out of reach for some smaller operations. What problems is Cvent solving and how is that benefiting you? Cvents offerings allows you to automate and designate a large amount of the mundane work, giving you more time to enhance your ...

"Great customer service, but not for 101 users"

What do you like best about Cvent? Cvent's customer support is truly outstanding, they are detail oriented and will not end a conversation until a problem is solved or a solution plan is in place. What do you dislike about Cvent? The platform itself isn't incredibly intuitive; without knowing what I have learned about Cvent as a returning user, if I were to attempt to build out a site/event on my own I would struggle to understand any of the inner-workings or back-end management without ...