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9.0

Spot Score

Customerly - Live Chat Software

Customerly Reviews in June 2026: User Ratings, Pros & Cons

Simplify customer management and boost sales with Customerly.

4.6

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Customerly Reviews & Ratings

4.6

Excellent

Based on 15 ratings & 17 reviews

Rating Distribution

Excellent

(13)

Very Good

(2)

Good

(1)

Poor

(0)

Terible

(1)

Spotsaas Editor’s POV

Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various tools like live chat, email campaigns, and surveys seamlessly. The platform's value for money is highlighted, with mentions of how it offers premium features at a ...Read more

Customerly pros and cons

  • Affordable software offering great value for money, including a free tier with almost all necessary features.

  • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

  • User-friendly interface for both owners and customers, making it easy to use.

  • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

  • Some users find Customerly to be not the easiest and most efficient tool for live chat.

  • Concerns raised about the CEO's integrity and the company's commitment to promises.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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