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9.1

Spot Score

Customer.guru - NPS Software

Customer.guru Reviews in June 2026: User Ratings, Pros & Cons

Transform customer feedback into business success.

4.4

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Customer.guru Reviews & Ratings

4.4

Very Good

Based on 31 ratings & 13 reviews

Rating Distribution

Excellent

(10)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer satisfaction levels and pinpointing areas for improvement, empowering businesses to enhance their products effectively. The platform's seamless integration of NPS surveys in ...Read more

Customer.guru pros and cons

  • Easy to set up and use, with a simple user interface and quick survey setup.

  • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

  • Saves time by making it easy to implement NPS and gather customer feedback in one place.

  • Allows for easy customization of surveys with company branding.

  • Limited customization options and marketplace for additional apps and connectors.

  • Some users may find the richness of features and customizations overwhelming without adequate support.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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