Creatio Reviews in July 2026: User Ratings, Pros & Cons

What do you like best about Creatio?It offers flexibility, a quick live launch, and great adaptability.Review collected by and hosted on G2.com.What do you dislike about Creatio?I don't find anything that is useless. Simply, as an opportunity for improvement, I would suggest that the views and login load faster, as they often take a long time.Review collected by and hosted on G2.com.

What do you like best about Creatio?I liked that it is so versatile for any need of any company or business model.Review collected by and hosted on G2.com.What do you dislike about Creatio?Nothing about them displeases me, I need to get to know them betterReview collected by and hosted on G2.com.

What do you like best about Creatio?Agile and flexible, a great UI, good team to supportReview collected by and hosted on G2.com.What do you dislike about Creatio?Nothing that I can think of, it’s a great product and a great supportive teamReview collected by and hosted on G2.com.

Creatio- Easy CRM & Workflow Automation

Creatio has worked well for our products. We use it as document and workflow management application. The support team is one of the best. Every year we do a version to version upgrade with 100% support. We have many customized features but that does not hinger or delay the version to version yearly upgrade.

Best support for the sales process

PROS & CONS What are the best aspects of this product? The app is user-friendly, customizable, and extensive. Our organization's sales department just recently switch to an automated business process and we are glad it's with Creatio because employees can easily adapt it in their daily routine and the app can be customizable depending on our company's needs. I am also glad to know that Creatio's marketplace has plenty of applications to integrate with which would help in expanding our ...

Improved our business process

PROS & CONS What are the best aspects of this product? Being a non-tech savvy kind of person, I like how little coding it needs to "personalize." We quickly adjusted to automating our business process thanks to Creatio's easy and personalized interface. What aspects are problematic or could work better? It is not a crucial feature on the app, but I hope we can use the calendar to schedule activities more conveniently. What specific problems in your company were solved by this ...

Functional, Buildable, Flexible

PROS & CONS What are the best aspects of this product? The user interface is simple, easy to use, functional, and buildable. Customer support is also accomodating and informative in educating us on how to utilize the app's functionality. What aspects are problematic or could work better? Since the application is buildable, we practically have to create processes from scratch. Support has been helpful in this area, but it took a while to get used to it. Bulk emails can be improved, too. ...

Easy to use, innovative

PROS & CONS What are the best aspects of this product? First of all, I love how it is so easy to use! I can never get lost while using the app. And second, it is an innovative tool that caters and improves my CRM needs--it creates a personalized setting for me and my clients, and the marketing tools it offers increased our performance. I am thankful I am using this application. What aspects are problematic or could work better? I am unsatisfied with the mobile app and the time it takes for ...

Best CRM

PROS & CONS What are the best aspects of this product? Creatio fulfills users' needs with the easy-to-use user interface. Design is also easy to manipulate. Third-party applications can be easily incorporated into the app. What aspects are problematic or could work better? The mobile app is difficult to use--Customizing, viewing data/documents, hiding fields, and debugging are so much harder to do in mobile than in pc. What specific problems in your company were solved by this ...

Flexible and dependable!

PROS & CONS What are the best aspects of this product? Creatio has excellent customizing capabilities that can fit the organization's needs. It has features that help in automating business processes--user page creation, task creation, target marketing, automatic sending of emails, business process structuring, many more. It really helps with data management and customer relations. What aspects are problematic or could work better? Processing large procedures take a long time. What specific ...