Copper (ProsperWorks CRM) Reviews in June 2026: User Ratings, Pros & Cons

Enjoyed my ProsperWorks Experience

What do you like best? I find ProsperWorks easy to navigate and I can quickly add details of new leads and opportunites. I liked the way it brought up information about a company from its website, and automatically added linkedin contacts to people. Its easy to use and I was up and running quickly. Importing contacts was very easy Customizing fields is a good feature What do you dislike? Not being able to print reports easily. It would be good it it could capture ...

Don't sign up for yet another new CRM until you test drive ProsperWorks!

What do you like best? Like most business people, I struggled to find a great CRM for me. Spending hours + days + weeks + months using & testing many top CRMs, I failed to find an affordable CRM on the market with advanced features and benefits. I am a self-employed independent insurance advisor with many different types of customers in over 18 states, I desperately needed a simple but intuitive solution to manage my all my business and position me with great tools to start new marketing ...

Works great, good price

What do you like best? It integrates very well with gmail, and makes it easy to add contacts from gmail. It's very streamlined and doesn't take much time to enter and update opportunities. There's a google sheets add-in that lets you extract data from Prosperworks for more in-depth analysis. What do you dislike? The reporting isn't awesome. I do most of my analysis by exporting the data and analyzing it in google sheets or excel. Recommendations to others considering the product ...

Great experience with Prosperworks CRM

What do you like best? I love that I can put in the follow-up reminders that email me and tell me when I need to go back to a prospect. It's easy to forget when I should email or follow up with someone but Prosperworks has so many additional features I use daily to remind me. What do you dislike? In the leads section, I would much rather be able to put in less information on a lead than have to put in as much information as when I convert the lead to an opportunity. When it's a lead, ...

A+

What do you like best? Google/Gmail Integration & Chrome Extension What do you dislike? Can't even think of anything..seriously. I don't know what is better, the fact that there isn't even anything that I can think of..or, that I even have to think about it. Recommendations to others considering the product I have tried the "big-name" "supposed-to-be-the-best" other CRMs, and uh...no. It's actually unfair to even call ProsperWorks a "CRM"..because it's not, it's something else..and ...

Very intuitive setup

What do you like best? Complete integration with gmail, docs, drive (g suite. What do you dislike? I really would have liked to have seen mailchimp integration to be included in the basic edition Recommendations to others considering the product I trial tested a couple of different CRM options (Zoho, Prosperworks, and I have used SalesForce in the past. I found this system to be extremely simple to setup and customize for my needs. The ease of gsuite integration and the pricing was ...

Great CRM for G Suite users

What do you like best? The tight integration with G Suite - email, documents and calendar in particular - makes PW a breeze to work with for G Suite users. When an email from a new contact hits your inbox, it can be added automatically to PW with all the necessary information - contact details, company description, social links etc. - all filled in automatically. What do you dislike? The general reporting is not up to the standard of the rest of the solution. There is access to a ...

So close to perfect...

What do you like best? The seamless integration with Gmail, the intuitive functionality that minimized toggling between windows, and programs to work with your information. The modern and streamlined interface...There was alot What do you dislike? Relying on Zapier to create functionality for invoicing, accounting and website integration are really not ideal. It sounds great on the surface, till you find out that those integrations don't actually speak the way your business needs them ...

Google Syncing doesn't actually sync

What do you like best? I like the UI and the overall feel of the software. What do you dislike? "google sync" does not sync. PWs does not sync with google contacts. It will do a one way export of new contacts added to PWs to google, but only copies over the name, email and phone. It won't even send over the address or the name of the company. This is not a "sync" at all. They advertise that they integrate very well with google. In my experience they do not integrate as well with google ...

My small company is as important to Prosperworks as Google is.

What do you like best? They have absolutely nailed it with top customer service. My AE, David, gets back to me always before the end of the business day even when I tell I him I don't need an answer right away. I have been around the CRM SaaS world since some of the big guys had just handfuls of employees. They forgot about the small companies that helped them prepare for landing the enterprise clients. I believe ProsperWorks will gobble up market share as the months and years go by but I ...