Convoso Reviews in June 2026: User Ratings, Pros & Cons
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Convoso offers custom pricing plan
Convoso Reviews & Ratings
Spotsaas Editor’s POV
Convoso provides a cloud-based solution that enhances both inbound and outbound contact center operations. Its focus on data-driven insights helps teams improve efficiency and customer satisfaction.Read more
Convoso pros and cons
Cloud-based system
Improves inbound/outbound operations
Data-driven insights
User-friendly interface
May lack advanced features
Pricing can be high
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Showing 71-80 out of 101
RF
Rod F
04/26/23
"Convoso Dialer"
What do you like best about Convoso? It's a very user-friendly system. My connection rate has been great. The team is very responsive and easy to work with. What do you dislike about Convoso? Some of the reports on the dashboard could be more detailed. What problems is Convoso solving and how is that benefiting you? Connection rate.
RF
Rod F
04/26/23
"Convoso Dialer"
What do you like best about Convoso? It's a very user-friendly system. My connection rate has been great. The team is very responsive and easy to work with. What do you dislike about Convoso? Some of the reports on the dashboard could be more detailed. What problems is Convoso solving and how is that benefiting you? Connection rate.
AU
Anonymous User
04/19/23
"Convoso Auto Dialer by Kensington"
What do you like best about Convoso? Ease of use, Manageability, and the administrative tasks of Convoso are extremely useful. Convoso (if used properly) can be a 1 shop stop for anyone using a predictive dialer for their company. What do you dislike about Convoso? I have had some billing mishaps, but they were resolved when I contacted my CSM. I do not like the Cost of adding features and having to pay for the Feature x Amount of Agent Licences I have. What problems is Convoso solving and ...
Read more
AU
Anonymous User
04/19/23
"Convoso Auto Dialer by Kensington"
What do you like best about Convoso? Ease of use, Manageability, and the administrative tasks of Convoso are extremely useful. Convoso (if used properly) can be a 1 shop stop for anyone using a predictive dialer for their company. What do you dislike about Convoso? I have had some billing mishaps, but they were resolved when I contacted my CSM. I do not like the Cost of adding features and having to pay for the Feature x Amount of Agent Licences I have. What problems is Convoso solving and ...
Read more
AU
Anonymous User
03/08/23
"Convoso as a call center dialer."
What do you like best about Convoso? Convoso is easy to use and monitor the status of users at a glance. Convoso has a simple interface to ensure the numbers you are using are not being abused and getting a bad reputation with phone carriers. What do you dislike about Convoso? The script for users can be difficult to work with if there is a lot of data gathered from the client. What problems is Convoso solving and how is that benefiting you? Convoso helps ensure we have the best chance to ...
Read more
AU
Anonymous User
03/08/23
"Convoso as a call center dialer."
What do you like best about Convoso? Convoso is easy to use and monitor the status of users at a glance. Convoso has a simple interface to ensure the numbers you are using are not being abused and getting a bad reputation with phone carriers. What do you dislike about Convoso? The script for users can be difficult to work with if there is a lot of data gathered from the client. What problems is Convoso solving and how is that benefiting you? Convoso helps ensure we have the best chance to ...
Read more
MS
Manny S
02/13/23
"Best platform Ive ever used"
What do you like best about Convoso? Ease of use and custom reporting to fully view everything going on with my team! What do you dislike about Convoso? How many little moving pieces can affect one call. However, once you get used to it becomes very simple What problems is Convoso solving and how is that benefiting you? Being able to dial and manage so many contacts. Also registering DIDs so I dont show up as spam to all of my potential clients.
MS
Manny S
02/13/23
"Best platform Ive ever used"
What do you like best about Convoso? Ease of use and custom reporting to fully view everything going on with my team! What do you dislike about Convoso? How many little moving pieces can affect one call. However, once you get used to it becomes very simple What problems is Convoso solving and how is that benefiting you? Being able to dial and manage so many contacts. Also registering DIDs so I dont show up as spam to all of my potential clients.
AU
Anonymous User
01/09/23
"Great Work Tool"
What do you like best about Convoso? The best part about convoso is that it is easy to use, fast and relatable. I like that i can get everything in the same page. What do you dislike about Convoso? The only downside of using convoso is that sometimes the system freezes and I need to restart it. What problems is Convoso solving and how is that benefiting you? I use convoso for work, and since I'm in the medical field is helping me to communicate with patients to get what they need.
AU
Anonymous User
01/09/23
"Great Work Tool"
What do you like best about Convoso? The best part about convoso is that it is easy to use, fast and relatable. I like that i can get everything in the same page. What do you dislike about Convoso? The only downside of using convoso is that sometimes the system freezes and I need to restart it. What problems is Convoso solving and how is that benefiting you? I use convoso for work, and since I'm in the medical field is helping me to communicate with patients to get what they need.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].