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Convin - Conversation Intelligence Software

Convin Reviews in June 2026: User Ratings, Pros & Cons

Revolutionize your sales calls, close more deals.

4.7

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Convin Reviews & Ratings

4.7

Excellent

Based on 633 ratings & 471 reviews

Rating Distribution

Excellent

(399)

Very Good

(64)

Good

(8)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Convin offers a robust solution for sales teams looking to enhance their call performance through AI-driven insights. Its focus on behavior analysis and optimization alerts makes it a valuable tool for small to medium businesses.Read more

Convin pros and cons

  • AI-powered insights

  • Easy call management

  • Behavior analysis

  • Alerts for optimization

  • Limited to sales teams

  • May require training

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Showing 61-70 out of 471

TB

Tushar Bhardwaj

12/04/23

5 out of 5

"Quality Conversations - Convin's priority"

What do you like best about Convin.ai? Convin assists me in reviewing my talks, identifying areas for improvement, and eventually becoming a better sales representative with easily implementing correct measures. The ability to track each and every word within your meeting is extremely useful not just for taking fantastic notes for sales, but also for highlighting top filler rates and alerts you can work on to eliminate out of future conversations. I really appreciate the option to listen to ...

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SP

Saurabh P

12/04/23

5 out of 5

"Convin made me more attentive towards customers!"

What do you like best about Convin.ai? I'm terrible at taking notes, so being able to go back and see exactly where the prospect was talking is fantastic and has made simple to implement it. Convin prevents forgotten subjects on calls. I like being able to observe how other team members handle frequent issues and easily share best practices. It makes providing contextual call feedback much easier. What do you dislike about Convin.ai? I wish calls were uploaded to Convin in real time like ...

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M

Mihir

12/01/23

5 out of 5

"I would highly recommend Convin!"

What do you like best about Convin.ai? Call statistics are useful for reviewing and determining how much your prospect/client interacted and engaged. Call tracking and recording, as well as coaching are easy to implement and I would rate 10/10 to customer support. It's useful today for call flow, but it'll become more useful as our team develops and we nurture best practices. I appreciate the searchability, transcripts, and ease of sharing calls or call snippets with others. What do you ...

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M

Mihir

12/01/23

5 out of 5

"I would highly recommend Convin!"

What do you like best about Convin.ai? Call statistics are useful for reviewing and determining how much your prospect/client interacted and engaged. Call tracking and recording, as well as coaching are easy to implement and I would rate 10/10 to customer support. It's useful today for call flow, but it'll become more useful as our team develops and we nurture best practices. I appreciate the searchability, transcripts, and ease of sharing calls or call snippets with others. What do you ...

Read more

SG

Shweta Gautam M

11/30/23

4.5 out of 5

"Helpful, precise"

What do you like best about Convin.ai? I have very easily implemented Convin recording and transcription services which have improved my customer service skills. Instead of scrawling notes hastily (which are only half legible by the end), I'm able to focus on properly listening to the client and generating helpful comments much easily. It also ensures that I haven't missed any notes after the call, which keeps me more organized for my follow-ups! Convin's support team is amazing. What do ...

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PK

Priyanka K

11/29/23

4.5 out of 5

"Things get more easier to understand"

What do you like best about Convin.ai? I am utilizing analytics provided by Convin to figure out why we're winning and losing transactions. It's also a terrific method to cooperate on calls and learn more about the deals of other team members. We are overjoyed as an organization to have it because of the customer support team, infact it is a tool I use every single day. - Simple to find subjects or specific calls with advanced keyword search feature - Simple to share/request feedback - ...

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SB

Somdarita B

11/29/23

4.5 out of 5

"Valuable Feedback by Convin"

What do you like best about Convin.ai? Convin saves us time by assisting us in overcoming communication issues. The AI for call transcription is the finest. Infact, the AI suggestions features are easy to implement in calls. I'm able to tackle the challenge with the help of customer support of being able to listen to consumer sentiment and pick up on numerous themes with Convin. What do you dislike about Convin.ai? The speech to text conversion can be a little clumsy, making it difficult to ...

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AA

Arun A

11/29/23

4.5 out of 5

"Convin assist with call insights"

What do you like best about Convin.ai? Convin has the option to jump to the specific topic. Convin helps in maintaining a record of all discussions for current and future reference. Coaching sessions provided by Convin assist is to develop skills to deal with cold phoning and introductions. With the simple implementation and daily usage of Convin, my intros are becoming more fluid. What do you dislike about Convin.ai? Convin is bit slower when it comes to loading the calls in processed ...

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VS

Varsha S

11/29/23

4.5 out of 5

"Convin brings everyone on same page!"

What do you like best about Convin.ai? The ability to record and replay pitches provides an excellent playback learning approach, especially for newcomers. Convin helps one to pay attention to the subtleties of a conversation - practice learning from others, missed actions, and how to excel your conversational skills. Convin support team helps us and keeps updating about new features which help agents like me and they are really easy to integrate. What do you dislike about Convin.ai? Some ...

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MS

Mili S

11/28/23

4.5 out of 5

"Everything is wonderful with Convin!"

What do you like best about Convin.ai? Convin listens in on your interaction with the consumer smoothly with easy integration and then automatically posts questions for you to answer. It actually helps you when you're trying to think out what to ask next, and don't worry if it tells you that you're talking too much. Convin will greatly assist me in my day-to-day insurance and benefit sales, not just for me but also for my customers. It aids in the completion of your sale. What do you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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