Convin Reviews in May 2025: User Ratings, Pros & Cons

"Convin automated monitoring of call conversations"

What do you like best about Convin.ai? This tool will automatically monitor and score the calls that are done between potential client and the number of different features tool provides and they are very easy to use and easy to integrate and implement with our CRM tools. What do you dislike about Convin.ai? The frequency of usage is less because the AI does the work a lot, it will take care of audits, and we download the dump when it is required. What problems is Convin.ai solving and how ...

"Quality Conversations - Convin's priority"

What do you like best about Convin.ai? Convin assists me in reviewing my talks, identifying areas for improvement, and eventually becoming a better sales representative with easily implementing correct measures. The ability to track each and every word within your meeting is extremely useful not just for taking fantastic notes for sales, but also for highlighting top filler rates and alerts you can work on to eliminate out of future conversations. I really appreciate the option to listen to ...

"Convin promotes accountability for customer representatives and sales teams"

What do you like best about Convin.ai? Convin will provide the agents feedback in the form of a customer satisfaction score or how well the agent handled the call, and they are measured in terms of numbers, which are very easy to use and implement in customer support departments, which the agents use very frequently. What do you dislike about Convin.ai? Convin's integration time with the other softwares is little slow because the number of features are more in convin which needs a lot of ...

"Convin's AI makes sure accurate call evaluations are done"

What do you like best about Convin.ai? Convin also has this new feature that is very easy to use called the gpt extension, which gives live feedback to the agents in live call, ensuring good churn from the potential client which is a very good feature that helps our customer support. What do you dislike about Convin.ai? The implementation takes some time since the tool is new to our agents and the integration might have small hick-ups when it is made in the first place, but gets better with ...

"ML and AI based software that gets better and adapts over time to become better in auditing"

What do you like best about Convin.ai? The machine learning software will understand the nuanced language better with more training data sets and will get better at evaluating the calls, which is very helpful for us in terms of using and implementing easily which will help support teams for the customers who use the tool frequently to get better insights. What do you dislike about Convin.ai? The tool provides us a lot of features which we sometimes do not use, which sometimes feels like the ...

"Convin makes it easy to review calls"

What do you like best about Convin.ai? Convin provides the ability to listen to calls again, especially at 2x speed to save time. I can improve my sales techniques by evaluating calls with Convin and easily integrating the insights in my calls. Convin makes it simple to evaluate calls and provides valuable insights into the talk ratio, prospect speaking speed, filler rate, interruption rate, interactivity, and other metrics. Convin is my favorite daily usage tool. What do you dislike about ...

"Valuable insights by convin"

What do you like best about Convin.ai? Convin assisted us in properly understanding the true value we offered to our clients, and as a result, Convin's customer support team and Convin.ai features assisted us in identifying that we were undervaluing the worth of our product. Very simple to put up and integrate. My calls are automatically logged. It gives me visibility into my process and allows me to be really present without having to take notes. I use it regularly to enhance my ...

"Convin makes it easy to review calls"

What do you like best about Convin.ai? Convin provides the ability to listen to calls again, especially at 2x speed to save time. I can improve my sales techniques by evaluating calls with Convin and easily integrating the insights in my calls. Convin makes it simple to evaluate calls and provides valuable insights into the talk ratio, prospect speaking speed, filler rate, interruption rate, interactivity, and other metrics. Convin is my favorite daily usage tool. What do you dislike about ...

"Superb"

What do you like best about Convin.ai? Its a good platform in terms of ease of use and implement past record in a suitable quality. What do you dislike about Convin.ai? Instant call is not updated , it will show after fews hours or a day. What problems is Convin.ai solving and how is that benefiting you? its good to check our past record which can help to enhance our quality and productivity.

"Superb"

What do you like best about Convin.ai? Its a good platform in terms of ease of use and implement past record in a suitable quality. What do you dislike about Convin.ai? Instant call is not updated , it will show after fews hours or a day. What problems is Convin.ai solving and how is that benefiting you? its good to check our past record which can help to enhance our quality and productivity.