Convin Reviews in June 2026: User Ratings, Pros & Cons

"Helps cater clients need by improving our CSAT"

What do you like best about Convin.ai? Convin optimizes the call auditing by the newest technologies by using cutting edge AI and ML softwares that are very easy to use and implement in our system, which will help us provide better customer support to our clients since convin has a lot of features What do you dislike about Convin.ai? Convin needs to improvise on the frequency of use by people using it if many clients or many call flow is there the platform will be very slow. What problems ...

"Future-Proofing Your Sales Team: Convin's AI-Powered Call Scoring and Coaching"

What do you like best about Convin.ai? Convin is quite good at analyzing client sentiment. It provides trends in every possible and interactive way it can. The use of powerful machine learning and AI techniques ensures a perfect call quality score eventually helping us know what customer is exactly asking for. Customer support team was quite help ful to us and they helped us implement this tool easily and made us increase the frequency What do you dislike about Convin.ai? Convin deserves ...

"Convin is very useful to me"

What do you like best about Convin.ai? very easy to use and the best artificial intelligence. The ability to accelerate video while maintaining recording quality. Excellent tool for tracking calls and assessing results and how the call went. I'm using it for training purposes, seeing coworkers' calls and how they helped clients succeed. I like how I can learn from the content of a conversation without participating in it. If I'm otherwise occupied, I can listen to a meeting recording later, ...

"Best Technology combined with Best People"

What do you like best about Convin.ai? Convin is simple-to-follow yet quite beneficial and save important time when accessing necessary tools while assisting customers. I appreciate the Comments feature because it allows me to keep vital notes while I work. Convin also assists us with broad answers to often requested questions. Convin's support managers are well-versed in their product and, more significantly, can make valuable talk track recommendations. What do you dislike about ...

"Neat features by Convin"

What do you like best about Convin.ai? Meetings with prospects can now be tracked automatically. This has a HUGE influence on my day-to-day life, especially when I need to review past calls or listen back to critical parts from a conference. My personal favorite feature is the ability to filter through and listen to calls before transferring a customer to my team. This is especially helpful because we have a huge account base and need to assure seamless information transfer while also ...

"Love how Convin works from an Agent's perspective."

What do you like best about Convin.ai? Convin help me to quickly refer back to initial calls to ensure I'm not missing anything. I also like being able to listen in on the rest of my team's calls. I can go listen to great performers to learn and easily implement what they do exceptionally well. Convin is used by my organization on a daily basis, and it is a game changer for the sales staff. It keeps track of the chances I create and teach myself by listening to everyone's calls and talk ...

"Best Technology combined with Best People"

What do you like best about Convin.ai? Convin is simple-to-follow yet quite beneficial and save important time when accessing necessary tools while assisting customers. I appreciate the Comments feature because it allows me to keep vital notes while I work. Convin also assists us with broad answers to often requested questions. Convin's support managers are well-versed in their product and, more significantly, can make valuable talk track recommendations. What do you dislike about ...

"Neat features by Convin"

What do you like best about Convin.ai? Meetings with prospects can now be tracked automatically. This has a HUGE influence on my day-to-day life, especially when I need to review past calls or listen back to critical parts from a conference. My personal favorite feature is the ability to filter through and listen to calls before transferring a customer to my team. This is especially helpful because we have a huge account base and need to assure seamless information transfer while also ...

"Best Technology combined with Best People"

What do you like best about Convin.ai? Convin is simple-to-follow yet quite beneficial and save important time when accessing necessary tools while assisting customers. I appreciate the Comments feature because it allows me to keep vital notes while I work. Convin also assists us with broad answers to often requested questions. Convin's support managers are well-versed in their product and, more significantly, can make valuable talk track recommendations. What do you dislike about ...

"Best Insight into your chosen topic"

What do you like best about Convin.ai? Capability to take more effective notes has been made easier with Convin. Convin Ai catches up on all the fine nuances, allowing you to focus on what matters most to your client. With Convin, I learned and easily implemented the corrections by knowing my most frequently used filler words, as well as grasp pain and impact queries. Our sales staff is getting better at discovery calls and sales demos with integrating such an amazing tool. What do you ...