Convin Reviews in June 2026: User Ratings, Pros & Cons

"Can check my audits every day in a effective way"

What do you like best about Convin.ai? convin basically helps us improve my performance and it will highlight my mistakes regarding the grammatical using advanced AI techniques. It is user friendly and awsome! What do you dislike about Convin.ai? it needs to get optimized and improved a bit What problems is Convin.ai solving and how is that benefiting you? Convin helps a lot by helping me improve my language either its a grammatical error or understanding error it helps us improve my score ...

"convic is great tool and user interface is smooth."

What do you like best about Convin.ai? There are a lot of things i like the best out of all the features is the AI feature and it creates custom coaching to me as a representative it is a lot of help. What do you dislike about Convin.ai? There are so many tabs it will take more time. What problems is Convin.ai solving and how is that benefiting you? Convin as a saas product makes my work a lot easier by creating thecustom coaching to me as a representative it is a lot of help and it will ...

"I use this tool everyday to audit calls & fetch reports"

What do you like best about Convin.ai? Convin tool sends us the call & as an auditor I will be auditing the calls, the platform is very user friendly & easy to access. I fetch reports for agent betterment (agent parameter report). What do you dislike about Convin.ai? It gets slow sometimes. There might be an error in report at times. And lastly, it usually takes time for a call to get submitted. What problems is Convin.ai solving and how is that benefiting you? It helps to in saving my ...

"Smooth experience using convin from past 3 months."

What do you like best about Convin.ai? It has very user friendly interface which is very clear for the navigation of users who are new to the website. Also, team ensures users have a very smooth experience. What do you dislike about Convin.ai? The page sometimes lags which is rare but the team fixes the issues as soon as they can and the support process is little slow for the team is improving it in a very fast pace. What problems is Convin.ai solving and how is that benefiting you? I ...

"We have being using convin since an year it is great."

What do you like best about Convin.ai? As I am representative in this platform, I have never faced in any issues regarding Email process and the tool is very user friendly and easy to use totally recommended. What do you dislike about Convin.ai? There are some login issues which are being solved by the team. What problems is Convin.ai solving and how is that benefiting you? Daily use convin for auditing in emails and other processes this tool is very user friendly and provides great insight.

"Using tool for daily Auditing"

What do you like best about Convin.ai? Auto Scoring option and reporting format, Automated reports What do you dislike about Convin.ai? Login issues, App reloading after each tiny update What problems is Convin.ai solving and how is that benefiting you? Identify the area of concern in terms of voice and email quality

"IT HELPS ME MANGE MY TEAM EFFECTIVELY"

What do you like best about Convin.ai? AI audits and feedback along with coaching sessions for advisors What do you dislike about Convin.ai? Some times we face technical issues like login issue and page gets stuck What problems is Convin.ai solving and how is that benefiting you? convin helps me manage my teams effectively and helps by auditing the calls with its AI which is very precise and accurate. Also coaching helps users improve in daily life tasks

"I'm using on daily it's very important and friendly"

What do you like best about Convin.ai? Best way to acknowledge feedback from agent it's very good. What do you dislike about Convin.ai? Nothing dislike in convin but there is one issue in it it's take to much time to load page What problems is Convin.ai solving and how is that benefiting you? With the help of convin we can get 100% feedback covered and agents get same time notifications with in second.

"Great product helped alot in tracking performance."

What do you like best about Convin.ai? It helps alot in tracking performance and email with a friendly User experience the platform is also providing us to raise disputes and acknowledge feedbacks from the auditor. What do you dislike about Convin.ai? The user interface is friendly but a bit complex. What problems is Convin.ai solving and how is that benefiting you? It is making easier to listen in call and also acknowledge the calls emails and chats.

"Majorly we are using for Manual audits."

What do you like best about Convin.ai? Manual audit forms are helpful Dashboard gives a comprehensive view to look upon What do you dislike about Convin.ai? You can make it more user friendly - eg such complex filters a normal report has 4-5 filters Could be more proactive with the cleints requirements. Parameters can be in dropdown format for easy access. What problems is Convin.ai solving and how is that benefiting you? It is time consuming as of now to scroll the entire sheet for a ...