ContractWorks Reviews in May 2025: User Ratings, Pros & Cons

ContractWorks is easy to use and always reliable.

What do you like best? I like that the website is always up and running. It is also very straight forward. Support has always been very responsive ( I haven't had to reach out that often. What do you dislike? I dislike that the website has a lag time and you must refresh the page to see updates made to contracts. What business problems are you solving with the product? What benefits have you realized? Transferring signer is not accurate, but it has streamlined all of our contracts.

Wonderful Customer Service

What do you like best? Everyone I've worked with at ContractWorks has been extremely helpful, patient and kind. I would definitely recommend ContractWorks to others! What do you dislike? Not able to apply tags/templates of the same criteria to a group of documents. What business problems are you solving with the product? What benefits have you realized? Keeping all contract and contractual documents in one, organized area. It is extremely beneficial to have only a few administrators able ...

I have a great experience with contract works

What do you like best? I like the flexibility to edit file names, contracts, the creation of new folders, etc. What do you dislike? I dislike the tagging system and the format of it What business problems are you solving with the product? What benefits have you realized? Keeping up with my contract agreements and agreements with other companies.

Great Experience!

What do you like best? The platform is easy to use. Integrating was also pretty straight forward and staff was helpful. What do you dislike? Not having a way to auto fill certain fields What business problems are you solving with the product? What benefits have you realized? We need reminders for expiring contracts as well as easy access to expiration dates, etc. It has been super helpful to be able to use the reporting tools available as well.

Great product for small to mid-sized legal departments

What do you like best? ContractWorks provides all of the functionality my department needs with robust searching and tracking capabilities at a very reasonable price point. What do you dislike? Nothing to date, but have only used product for short time. What business problems are you solving with the product? What benefits have you realized? ContractWorks provides us with a reliable contracts record keeping and maintenance system that can be tailored for our specific contract types. We ...

Easy to upload documents and file under categories, Due date alert set up is wonderful

What do you like best? The email alerts are working great. We set up a due date alert for 30 days previous and all are coming in as planned. What do you dislike? The product has been very helpful in keeping track of due dates What business problems are you solving with the product? What benefits have you realized? Due dates for contract items are not forgotten leading to lapses.

Awesome

What do you like best? It offers a quick and secure solution for signing contracts which saves time and let you close more deals What do you dislike? nothing really, it is easy to use with a nice interface Recommendations to others considering the product This would be a perfect solution for saving time when signing contracts and closing deals What business problems are you solving with the product? What benefits have you realized? save time, offers confidence to my clients when ...

A great business platform to collectively organize contracts!

What do you like best? Its easy to learn, use and is very reliable. Excellent resource for managing confidential documents and agreements, with abilities to filter viewing, if needed, and setup expiration reminders. What do you dislike? Improvement in some areas would be nice to overall enhance it, but haven't really found anything I dislike with this platform. What business problems are you solving with the product? What benefits have you realized? The benefits are having a central ...

We know where our contracts are!

What do you like best? Love ContractWorks. It's easy to use and keeps everything handy. Makes organization so much easier! What do you dislike? Nothing. We are very pleased with the product. What business problems are you solving with the product? What benefits have you realized? We were disorganized and always searching for contracts. Now we are organized and more proactive about renewing contracts in a timely manner.

The best Cloud Legal Storage tool we've used thus far

What do you like best? User friendly, cost effective. Secure Docs team is very responsive to all inquiries, suggestions, and problems What do you dislike? *more flexibility with the tag templates *indicator for who created a tag, and who uploaded a document *audit for activity per contract repository folder Recommendations to others considering the product It is worth every dollar : What business problems are you solving with the product? What benefits have you realized? We are ...