ContractWorks Reviews in May 2025: User Ratings, Pros & Cons

Streamline your process

What do you like best? Our process is far more organized and streamlined than when we operated without ContractWorks What do you dislike? Nothing comes to mind - very happy with product What problems are you solving with the product? What benefits have you realized? Our customers get their renewals quickly and the return rate of finalized process has been reduced by several weeks

Absolutely no issues; Great product

What do you like best? I like that I've never had an issue. Easy to setup, easy to use, friendly staff, plenty of webinars and trainings available, custom webinars if requested, followups by staff, always improving the product per customer requests. AND they offer a flat rate. No hidden fees. What do you dislike? I would like to be able to print a document within the system without having to download it first. Recommendations to others considering the product Worlds better than Dropbox ...

Excellent value with responsive developer

What do you like best? The basic product is a great value with unlimited storage and users for a cloud based document archive with strong tagging and reporting. If you are interested in using esignature as well, this product is a great entry and includes features that integrate signing and archiving. Very happy. What do you dislike? Not much, especially given the price point. Would like to see integration with some project management software in the future, but that doesn’t detract from ...

Incredible Value for Top of the Line Functionality

What do you like best? When we evaluated CMS solutions for our business, we found ContractWorks to be superior both in functionality and price. We are also excited to work with a small company who has a refreshing enthusiasm for its customers. The customer service is amazing! The search functionality is excellent. Finally, I like how there are additional features that we are not currently using, but have access to (and will hopefully use later for the same price. What do you dislike? One ...

ContractWorks is so easy to use

What do you like best? ContractWorks is simple, straight-forward and customizable What do you dislike? Honestly, there is nothing that I dislike so far. Others in my organization have complained that it's too simple but for what we pay, I think it's perfect. Recommendations to others considering the product Compare this to other products. You will see that this is far and away more affordable and other functions that complex contracts management products provide can be handled with ...

Ease to Use Software for Document Management

What do you like best? How simple and modern the technology is. Very user friendly. Very effective. What do you dislike? Like it all. One thing I suggest to all vendors I work with is... staying in touch. Reaching out to us at a minimum semi-annually to discuss whether or not our needs have changed/ grown and making sure we are still getting the most out of the software. What business problems are you solving with the product? What benefits have you realized? We use Contract Works in ...

Great, Affordable Product

What do you like best? Easy to use, quick to speak to technical support when needed What do you dislike? Occasional technical errors when uploading docs What business problems are you solving with the product? What benefits have you realized? Placing of signatures has vastly improved assisted with organization of docs

Using ContracrtWorks in Finance/Legal

What do you like best? The salespeople made it super easy to learn the system and it was easy to use from the get-go. They were very knowledgeable and took the time to explain things to me that I didn't understand. What do you dislike? When we initially signed on with ContractWorks we weren't able to search by OCR characters. That has since changed and they have updated our ability to do so. Recommendations to others considering the product It is the most affordable contract repository ...

Good product at a low cost

What do you like best? This product is easy to use, keeps contracts online and provides a notification service. It is low cost and has the features we need. What do you dislike? It doesn't have all of the features of huge contract management systems, but I don't have to have those now. I'd also like it to allow for use with DocuSign, which it doesn't currently. What business problems are you solving with the product? What benefits have you realized? Notifying business people of expiring ...

Using ContractWorks In The Medical Field

PROS & CONS What are the best aspects of this product? The solution is quite easy to use and doesn't require a lot to get acquainted with the system. The customization options allow the software to be easily implemented by various businesses in different industries. The customizations also make it easy for users to get the information they need and generate awesome reports. What aspects are problematic or could work better? I am a bit disappointed that I can't create tags by department. ...