8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 851-860 out of 941
P
PD
08/25/17
Stop sending emails we requested to be …
Stop sending emails we requested to be opted out of all these connectwise emails!
Y
YCFLD
07/10/17
It works like it is suppose to work
It works like it is suppose to work. I would like to see PC Reservation run as a service. That way the PC\Server does not have to be logged on to.
CL
Craig Lockley
07/04/17
Great software that does what it's supposed to
The legacy on-premise solution is fantastic and provides secure internal remote desktop support for IT to assist in any situation. The monthly subscription based model is also good, but doesn't compare with the one-time payment for life-time use of the legacy version however the newer version provides a cloud based solution so providing remote support outside of network is a key feature. I would recommend two-factor authentication which is supported.
SG
Scott Grant
07/03/17
Connectwise (ScreenConnect) has been …
Connectwise (ScreenConnect has been invaluable for my management of nearly 200 computers (PCs and Macs. The ease of use and speed allow me to manage computers regardless of where they are or where I am at the moment. In a pinch I can even connect from my iPhone which is an added bonus! Well worth the investment!
ZC
Zach Crockett
07/03/17
I really have nothing negative to say …
I really have nothing negative to say about ScreenConnect. I switched to it after using TeamViewer for several years. The only thing I miss is the ability to support mobile devices.
A
Avrom
06/30/17
Great product with awesome customer …
Great product with awesome customer support.
MM
Mike Margullis
06/30/17
Awsome product nedds very little …
Awsome product nedds very little improvement
JW
James Warren
06/30/17
ConnectWise Control is amazing
ConnectWise Control is the fastest, easiest remote support tool I have ever used, I love it.
LC
Lee Collison
06/30/17
ConnectWise has been a pivotal and …
ConnectWise has been a pivotal and productive point in our company since inception. Since starting with ConnectWise, every aspect has been utilized and implemented into our production and customer service aspect of our company. Without ConnectWise, managing our customers in a professional and personalized manor would of not been possible. From every aspect of ConnectWise, not only are our customers informed of their needs in relation to us, their MSP, but it also keeps our technicians and ...
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RK
Richard Klein
06/30/17
This is great software for remoting
This is great software for remoting. Support is fantastic & very knowledgeable. It connects almost instantly for support sessions.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].