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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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Starts from $33 / month when yearly

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy client connections with a customizable toolbox and multi-monitor feature.

  • UI with customization options, communication tools, and machine access.

  • Handles remote access, file transfer, and command execution for support workflows.

  • Potential learning curve for new users given the extensive range of features.

  • Support limited to chat or email; no telephone support.

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Showing 691-700 out of 941

NL

NWN, LLC

07/31/18

5 out of 5

ConnectWise is #1 in our books

Our company used to spend a ton of money with Logmein for our remote services, until we discovered ConnectWise. Logmein will never compare to ConnectWise, Logmein charges way too much money for the services they offer and are ripping people off. ConnectWise is #1 in our books!!

H

HDB

07/31/18

5 out of 5

Serves my needs very well.

Serves my needs very well! Highly recommend this product.

DD

David D

07/31/18

5 out of 5

Hands down the best Remote Softwar

Hands down the best and easiest to use remote software for personal and business use!

D

Diane

07/31/18

5 out of 5

Very user friendly

Very user friendly, easy to learn.

N

Nigel

07/31/18

5 out of 5

Once it works, it works well

After having issues with getting the trial to even work (where the support team was very helpful, we have been happy with ConnectWise as an unattended access solution (called "Agents" in ConnectWise terminology for our computers compared to the Teamvewer that we previously used.

JM

John Molewyk, Towel Tracker, LLC

07/31/18

5 out of 5

ConnectWise Quietly Delivers Excellence

I have been using ConnectWise for several years and could not do my job without it. Since starting with ConnectWise I have never once been tempted to look for a better remote software solution for my IoT product. ConnetWise is like an excellent server at a restaurant, you don't notice them until it's time to tip because they have anticipated your needs and did not make any errors, allowing you to focus on your friends, family, and food. Then you say to yourself, "Wow, that was a really good ...

Read more

IR

Israel Rodriguez

07/31/18

4 out of 5

It works very well

It works very well, but I do not like that in Linux you have to use java

KT

Krista Tower

07/31/18

4 out of 5

Most everything is really great

Most everything is really great. More continuity between screens and more keyboard power user-friendly keyboard integration. Also for the paid procurement app, needs more features that integrate with QuickBooks like multiple invoice receipts, and more ways to enter and calculate shipping expenses.

B

Brian

07/31/18

4 out of 5

Loving screen connect

Loving screen connect, and it seems to continue to improve. It has greatly helped my business and is a reasonable price for everything it offers. I only wish I could stay permanently logged in on my phone

RR

Ray Rippey

07/31/18

4 out of 5

Great for Software companies.

Everything works great for supporting our customers. The biggest problem is when they try to connect, especially for new users. But I can share their screen, copy file to and from, and speed things up by going grey scale for folks that have slow internet connections.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].