8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 681-690 out of 941
AL
Ann Lee
07/31/18
This is a professional level tool that…
This is a professional level tool that works better than LogMeIn or GoToMyPC for unattended remote access. We also use it every day for one-off remote support sessions. And I have clients using it for their own simple needs--such as logging into the office computer from home. Screenconnect by ConnectWise is a great value at $24/month for basic service.
JS
Jack Stallings
07/31/18
ConnectWise is simply the best!
ConnectWise is without a doubt the most full-featured & robust yet lightweight and easy to use & deploy remote support tool on the market today!
BK
Bill Kormoski
07/31/18
Great product
Great product
MR
Mark Rossi
07/31/18
Hands down
Hands down, the worst, non-effective, slow, sloppy and useless technical support. Their sales people are really good, but the support process, and support team are more concerned with metrics than customer satisfaction. Also note that this is not an innovative product, the core functionality is the exact same as it was 15+ years ago. Putting lipstick on a pig is a good way to describe it.
KA
Kristi Awe
07/31/18
Loving it!
I have had no issues with this software. I love having the control for my users whenever needed. Even the support techs have been great.
DP
Don Powell
07/31/18
Couldn't support my clients without…
Couldn't support my clients without this product
PC
Patrick Cutajar
07/31/18
ConnectWise sales and support personnel…
ConnectWise sales and support personnel are very helpful whilst digging into problems to solve them.
E
Edward
07/31/18
Best remote access software I've every…
Best remote access software I've every used. Better than Logmei, Teamviewer, and Splashtop. I highly recommend.
RY
Ragothaman Yadhavarao
07/31/18
Good
Good very good product
JB
Jewitt Bradley
07/31/18
Connectwise simplifies my workday and I…
Connectwise simplifies my workday and I recommend.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].