Confluence Reviews in June 2026: User Ratings, Pros & Cons

Flexible for any type of team

What do you like best? I like that you can customize it to fit your needs with minimal technical ability - easy to search and share information with other teams What do you dislike? It is very easy for information to go stale; you must be diligent about keeping information up to date otherwise it is hard to maintain as the source of truth What business problems are you solving with the product? What benefits have you realized? Sharing information across teams is the main goal - ...

Confluence for company-wide information sharing

What do you like best? I like that it is able to handle complex information for every department in the company. It is easy to update and create pages. What do you dislike? I dislike the email notifications that occur automatically, but it's easy to deactivate those. Outdated info does occur frequently as there are no parameters as to when and who needs to update it. Recommendations to others considering the product Be wary of the fact that information quickly gets outdated, ...

Very useful organization took

What do you like best? I love the JIRA integration with Confluence, and it is extremely user friendly What do you dislike? There isn't much that I dislike about Confluence - sometimes it loads slowly but that's a performance related issue that doesn't affect me too often What business problems are you solving with the product? What benefits have you realized? It makes things super easy to track, whether it is a deployment plan or knowledge base article

Confluence is great

What do you like best? I like that it has become our shared repository for documentation on all of our applications. What do you dislike? There is not much that I dislike. It is a great application for what we use it for. I am certain we could use it for much more if I was more familiar with how everything is working. Recommendations to others considering the product get to use the widgets and macros. there's a lot you can do to make your forms friendly to use. What business ...

Happy customer

What do you like best? I like the way it is integrated with all the company content and the plugins for integration What do you dislike? What I do not like is it is not intuitive enough for a new person to understand the user interface. What business problems are you solving with the product? What benefits have you realized? resource collaboration was made easy like the research documents, requirement documents etc.., all at one place

Bringing Teams Together!

What do you like best? What we like best about Confluence (Wiki is how easy it is to add pages or link to different pages, merge, etc. What do you dislike? There is SO much information sometimes it can be overwhelming. What business problems are you solving with the product? What benefits have you realized? When people don't know who to turn to for something specific, we search for it in the Wiki and can usually find the information we're looking for.

More organized then Docs

What do you like best? It was easy to grant access to certain employee levels. Could keep docs department specific so that users couldn't see things that were not pertinent to their job. Also having documents all in one centralized system made it easy to manage. What do you dislike? If the person who was organizing it didn't know what they were doing, Recommendations to others considering the product It's really good for having a central lied hub for all internal documents. What ...

Works well but not intuitive or visually appealing

What do you like best? Provides a centralized platform for document sharing and has robust functionality. What do you dislike? Not intuitive to navigate and visually unappealing and outdated looking. Doesn't work the same across all browsers. What business problems are you solving with the product? What benefits have you realized? Centralized location for all documents.

a well-organized manageable tool

What do you like best? This is one of the best software that helps organize as well as manage files effectively and efficiently It supports multiple media formats such as videos, link... It is easy to learn and use the software The searching function helps me a lot in handling and working What do you dislike? You have to install more widgets to have more funtions It offers a quite complicated interface There are not many functions for editing documents Recommendations ...

Top rate product

PROS & CONS What are the best aspects of this product? Confluence offers many features that I like. You can set up alerts, watch pages, and mark favorite pages. Another useful feature is you can link to other pages and we use this feature a lot in our company. What aspects are problematic or could work better? I don’t like the “digest” that the app sends to my email. I want to receive email alerts about page changes only once a week. But the digest comes often and it doesn’t clarify ...