Configure One Reviews in May 2025: User Ratings, Pros & Cons

Very good software, very powerful and supported well by Configure One

What do you like best? Very flexible software, allows for most processes to be modeled in the system. What do you dislike? Development times for enhancements have gotten longer recently. I understand that Configure One is addressing the problem. Graphically not very good. Customization is possible, but native adjustments are difficult or not possible. Recommendations to others considering the product: Work closely with your project manager. Any time customizations are needed ...

It works

What do you like best? Stable Database, expansive admin area with a huge amount of user control and security rights. Many ways to handle different situations, easy to alias in as any user and see what they see. Workgroup function works very well. What do you dislike? All admin pages look identical - it's hard to learn to know where you are. You essentially have to become an expert with the software. Interface is a bit archaic - we are on v9, hopefully v11 is more than just a facelift, ...

Software that makes jobs and work flow simple

What do you like best? The best feature of Configure one is the flexibility to make it specific to your company and to narrow down input choices for simplicity and speed. What do you dislike? Not a dislike but a reality. With any change or implementation your team needs to set daily weekly goals to succeed. Allow daily schedule time for your team to get the implementation up and running ASAP. What problems are you solving with the product? What benefits have you realized? With ...

ConfigureOne is a flexible, robust CPQ solution

What do you like best? The ConfigureOne software product is extremely flexible. The solution covers core CPQ requirements, but is also flexible to meet unique business requirements that inevitably come up in any implementation. Implementation services are best in class, allowing for the rapid architecture and deployment of the solution. The ongoing support team is professional and attentive. You won't find an organization more enthused and dedicated to your success with a software ...

Flexible tool set but long runway

What do you like best? C1 has allowed us to implement our industry's first configurator. What do you dislike? The complexity of what needed to be accomplished took us years to appreciate and implement. What problems are you solving with the product? What benefits have you realized? We needed to build a BOM from what our customers had ordered. It allowed us to do that regardless of the uniqueness of the configuration. The accuracy sent to our shop floor has increased significantly.

Industry leader in product capability and customer service!

What do you like best? The Configure One project team I've partnered with has been a pleasure to work with, and their knowledge of their own product is impressively thorough. This software offers minimal resistance to getting entry level functionality out of it, and has the structure to support more complex applications as its usage grows. What do you dislike? Some portions of the admin interface are difficult to navigate (between screens/nomenclature), It took time learning the ...

A Mature CPQ Product with Room to Grow

What do you like best? The thing I like about Configure One is how mature of a product it already is. It has many years of development behind it and works wonders with basic functionality. It's a sturdy application and has multiple strands that allow for good integration with multiple applications (CRM, ERP, CAD, etc.). Also, once you are over the learning curb, it's a great tool to become self-sufficient with and unless you are looking to carry out extremely complex customisation, you ...

I recommend Configure One!

What do you like best? Excellent customer support from sales process to development. I tried 3 other CPQ tools and they were either too complicated or just weren't able to do what we needed. What do you dislike? I haven't yet found anything I really dislike. Recommendations to others considering the product: Ask for a Demo. They do a great job of showing you what Configure One can do. What problems are you solving with the product? What benefits have you realized? Our main ...

Incredibly Flexible and Easy to Use

What do you like best? The software is versatile and flexible enough to exceed all our business requirements. Additionally, it interfaces nearly seamlessly with NETSUITE and provides ample reporting. The company sales and implementation teams were terrific to work with and listened carefully to our needs. What do you dislike? As with any software, in my experience, it takes longer to install and connect to NETSUITE than I thought it would, but perhaps my expectations were too ...

Sales Solution for a Complex Product

What do you like best? Internal data management, the system does a great job of maintaining internal data and references which is a very beneficial help during implementation and updates. What do you dislike? The user interface can be more of a hindrance than a benefit. The point and click rules generation lends itself to an extensive menu system that can tend to be cumbersome. Recommendations to others considering the product: Configure One is a great front end sales tool but ...