Configure One Reviews in May 2025: User Ratings, Pros & Cons

Instant quotes for customers & thousands of man-hours saved by auto generated drawings, routings & B

What do you like best? Customer support has been phenomenal, especially when working with our Professional Services Project Manager, Angela Fett. Configure One carefully walked our team through the programming, making sure all our rules and the details of those rules were thoroughly tested and working properly before implementing. Even as we make yearly changes/updates/improvements, their customer support responds very quickly and is extremely helpful. What do you dislike? The amount ...

Solid Platform and Leader in CPQ Innovation

What do you like best? Configure One's platform makes it an easy bolt on to other systems. It is robust, flexible and fairly intuitive. I have used a few different CPQ tools over the past 20 years and I haven't seen one that can offer Quote to Order, Graphics and ease of use like Configure One can. Over the past two years, Configure One has invested a lot of effort and resources into the evolving CPQ landscape, bringing in a best in class visual 3D configurator (integrated into it's ...

Beyond the Best Support Throughout Implementation and Go Live!

What do you like best? Without a doubt the best part of Configure One is their people. The staff is incredibly helpful and always available, up to and including one of the company owners! I've worked with bigger business software companies in the past that never came close to providing the type of support as Configure One. This is the first program I've implemented with that met the original "Go Live" date with time to spare. I couldn't have done it without the quick response and guidance ...

The relationship we have with Configure One is excellent

What do you like best? The Configure One team was hands on throughout the entire process of setting up the rules for the configurator. They spent many hours on site and when they are not here they were quick to return phone calls and emails. What do you dislike? This is a difficult question. I don't recall any dislikes from me or my colleagues. Recommendations to others considering the product: Configure One will not let you down. They have a great product that works well ...

Rock solid application backed by the best support in the industry.

What do you like best? A dependable, flexible, and easy to use CPQ application. This software allows internal users or dealers to quote our complex products by answering simple questions to get an accurate and detailed quote in just a few minutes time. Through the use of their embedded visualization tools, (Real Time 2d and 3d Cad automation) users can not only get a quote but also generate detailed sales / approval drawings to know they quoted exactly what was required. The Configure ...

Great Tool and Professional Implementation Support. We delivered on time and within budget.

What do you like best? The Great Service and professional support at Configure One. Thanks to Gregg on sales, Conor Lamb and Daniel Howe on Customer success and Maria on customer service. We are very satisfied with the CPQ tool and the implementation time. It has all the necessary features to configure complex products and many options to price your products and create your quotes. We already looking forward to implement more products in our CPQ tool. What do you dislike? Really ...

Top Notch Support and Attention

What do you like best? The entire team at Configure One is absolutely fantastic. They are the most attentive and proactive vendor I have ever worked with. From day 1 they were willing to accommodate our every request and worked diligently to answer all of our questions. I was immediately impressed by their willingness to involve their high-level leaders throughout our process. Their commitment to our implementation was second to none and I would recommend their CPQ system to any company ...

More than meets the eye

What do you like best? Configure One's support team is easily one of its best qualities. From pre-implementation to our third version of our use of C1, we've had steady support in learning what the program does, what it can do, what's available to us, and how to think outside of the box to get results above our expectations. What do you dislike? Some of the deeper, more involved functionality requires some programming knowledge (JavaScript), but C1 is willing to teach and support even ...

The more complex, the better - with this software, everything is figuroutable!

What do you like best? The team of people at Configure One, hands down! The support, patience and willingness to collaborate with us to provide a responsible, efficient and easy to use tool for our users has been 100% from day 1. Their continued growth and innovation to improve an already fantastic tool is refreshing. We've used this software for 4 years and it is never ceases to amaze me with the opportunities and solutions that if offers. We are loving the revamping of their help ...

A configurator

What do you like best? The configuration aspects of configure 1 are excellent. Products, even complex ones, can be made with easy questions. What do you dislike? Here at Armstrong we seem to be trying to utilize the configurator beyond it's original capabilities. For creating quotes, and other more complex processes. These seem to be troublesome, as it doesn't seem to be what Configure 1 was designed for. What problems are you solving with the product? What benefits have you ...