CometChat Reviews in June 2026: User Ratings, Pros & Cons

This company is a fraud!!!

This company is a fraud! They just changed their licensing and screwed all existing customers.FAKE 5-STAR REVIEWS. Look at the dates... all August 9th and 10th!!!

I do not recommend Cometchat at all.

I do not recommend Cometchat at all.Cometchat has just recently screwed its customers over who paid for updates and such recently too. We were paying $64 a year and to get the same features that they're now charging $229 a month for. They will no longer allow self-hosting and it will cost $229 a month ($3,588 a year. They're not refunding anyone who still have a licence to receive the updates and their software is more buggy than a low end apartment. They changed with with no notice ...

Power Packed with features

What do you like best? CometChat is super easy to install it took us 5 minutes to get CometChat up and running. The inbuilt features are plain amazing, it saved us precious development hours and monetization on our website was a breeze A powerhouse of a product, recommended by us to anyone looking for a Chat solution. What do you dislike? No issues whatsoever. Simply brilliant.. What business problems are you solving with the product? What benefits have you realized? In-built ...

Bang for your buck

What do you like best? Features, Easy Integration, Customizable SDK and Value for money What do you dislike? We love the product and would recommend it to anyone looking for a complete and affordable chat solution. What business problems are you solving with the product? What benefits have you realized? The product is super easy to work with, we integrated the sdk in one of our products and it was extremely customizable the features are just amazing and the prices are extremely ...

Extremely Positive experience till date.

What do you like best? Easy Integration and best in class features What do you dislike? We love the product and would definitely recommend it. What business problems are you solving with the product? What benefits have you realized? Let me start by saying that CometChat has the best in class features for any ChatSolution out there. The product is super easy to install and works right out of the box, the feature list is huge and range from communication, collaboration, administration ...

Amazing product with great pre and after sales assistance.

What do you like best? Amazing Features, Exceptional Support team What do you dislike? I dislike nothing at the very least. Really functional What business problems are you solving with the product? What benefits have you realized? Our product is rather new and we required some assistance and the CometChat team provided us with that. We were constantly in touch with them before and after buying the product and both the sales and support team helped us achieve our goals with CometChat ...

The staff here are so helpful

What do you like best? The amazing Pre Sales and After Sales Assistance What do you dislike? The Cometchat team has been amazing to us. What business problems are you solving with the product? What benefits have you realized? We use CometChat in our inhouse Business Collaboration App. It lets all our employees stay connected on a secure platform. It has all the features we need and has made communication easy. We would recommend it to everyone

Simply Amazing Service

What do you like best? Cometchat's service is indeed simply amazing. What do you dislike? Amazing Service, CometChat has been amazing to our service. No complaints What business problems are you solving with the product? What benefits have you realized? We own an offbeat fitness studio and have regular tourists who attend just a couple of classes and return to their own countries, Many of them wanted us to provide classes over video platforms but we decided to create our own app with ...

Large number of features

What do you like best? So many very functional features, almost a feature for very possible application. What do you dislike? My team located in the US, has a challenge with regards smaller support hours in North America What business problems are you solving with the product? What benefits have you realized? We use it for our Community website and CometChat has been amazing, It has a ton of features that our users love. The communication and collaboration features are perfect for our ...

Exceptional service

What do you like best? Great Product and an amazing support team. What do you dislike? Support hours in North America seems to be out of sync What business problems are you solving with the product? What benefits have you realized? We use CometChat on our consultation website to connect our clients to our financial advisors and CometChat works like a charm. We love the control and customization options we get with CometChat. We would recommend it to anyone looking for a chat solution.